Employee experience is at epicentre of our digital transformation journey. We are developing partner ecosystem who believe in same philosophy. Leena AI is one such partner that we are glad to be associated with. Leveraging technology they have been able to solve some of our business problems, scale operations and dial up employee experience.
Organisations must continuously experiment and fail fast or scale fast to be ahead of the curve. One also needs a good partner who shares the curiosity of solving business problems that were limited by the technology of the past. We found the right partner in Leena AI to collaborate and convert the ideas using the AI-powered chatbots, into the tangible results for the business.
While the bot started out as an HR policy bot, we realized the potential of utilizing it for solving specific employee problems. Leena AI helped us figure out frequently repeating issues and helped us plan action steps against them. The bot has become a single point for capturing employee issues, whether they are HR problems or not.
AskPAC, the conversational AI platform by Leena AI has transformed the way employee queries are handled at AirAsia. Now, the process is highly efficient, streamlined, and quick. Our employees, Allstars, now get instant replies to their queries. AskPAC has automated one-third of our employee queries and significantly reduced average resolution time.
Employee experience is at epicentre of our digital transformation journey. We are developing partner ecosystem who believe in same philosophy. Leena AI is one such partner that we are glad to be associated with. Leveraging technology they have been able to solve some of our business problems, scale operations and dial up employee experience.Ready to give your employees an outstanding experience?
