Human-like knowledge management capabilities, automated at scale
Human-like knowledge management capabilities, automated at scale
Harness the power of Leena AI's WorkLMTM to deliver precise, logical and conversational knowledge that surpasses employee expectations.
Harness the power of Leena AI's WorkLMTM to deliver precise, logical and conversational knowledge that surpasses employee expectations.
Trusted by global Fortune 500 enterprises
Customer outcomes today. Make them yours tomorrow
100%automated knowledge creation and management
90%faster access to information for employees
10Xboost in productivity and efficiency
Unlock the potential of Leena AI's WorkLMTM for seamless knowledge management
Power up knowledge management with generative AI
Move from outdated knowledge process-based systems to modern employee-centered knowledge systems backed by industry-leading generative AI technologies.
A single source of knowledge truth
Leena AI work assistant makes it extremly easy for employees to access information from everywhere and for your team to update knowledge base from anywhere
Knowledge married to action
Avoid sending employees to third party applications using links, rather let them access information directly via our work assistant for uniform employee experiences.
Automated readily-consumable knowledge bits
Leena AI LLM readily converts any new policies or existing knowledge base documents into consumable knowledge bits for employees to access via our virtual assistant.
Personal touch to every information request
Our AI regularly learns from experiences and updates the knowledge base with every interaction thereby providing the right information tailored as per employees’ unique attributes.
Talk to the experts
Get work done without any limits
Data Security
Customer data will never be used to train our models
EU AI Act compliance for the highest security standards
Enterprise guardrails for control over the Leena AI agent
Seamless adherence with your existing security groups
Multi-channel supportLeena AI integrates seamlessly with your existing communication channels, providing on-the-spot support.
Multilingual supportLeena AI offers multi-lingual support for over 100 languages, fostering collaboration across borders.
Seamless Integrations for Enhanced Functionality
See all integrations
Drive success with AI-powered intelligence and analytics
Knowledge and information analytics
Leena AI's Knowledge Management Solution revolutionizes organizational knowledge management initiatives by harnessing the capabilities of BI-GPT. Unlock valuable insights, streamline knowledge creation and dissemination, and gain a competitive advantage. Leverage the power of Generative AI to optimize knowledge processes, enhance collaboration, track knowledge performance, and uncover growth opportunities. With Leena AI's Knowledge Management Solution, empower your workforce with unprecedented knowledge excellence.
Talk to the experts
Industry recognition and customer trust: A testament to our excellence
Hype Cycle for IT Service Management 2024Leena AI has been recognized as a notable vendor in 3 categories i.e., Virtual Support Agents, AI App for ITSM, and Gen AI-Enabled Virtual Assistant.
Hype Cycle for the Future of Work 2024Leena AI has been recognized as a notable vendor in the Gen AI-Enabled Virtual Assistants category.
Hype Cycle for IT Management Intelligence 2024Leena AI has been recognized in 2 categories i.e. Gen AI - Enabled Virtual Assistants and AI Applications for ITSM.
Market Guide for Conversational AI Solutions 2024Leena AI is mentioned in this research and used by application leaders to navigate the CAI space.
Hype Cycle for IT Service Management 2024Leena AI has been recognized as a notable vendor in 3 categories i.e., Virtual Support Agents, AI App for ITSM, and Gen AI-Enabled Virtual Assistant.
Hype Cycle for the Future of Work 2024Leena AI has been recognized as a notable vendor in the Gen AI-Enabled Virtual Assistants category.
Hype Cycle for IT Management Intelligence 2024Leena AI has been recognized in 2 categories i.e. Gen AI - Enabled Virtual Assistants and AI Applications for ITSM.
Market Guide for Conversational AI Solutions 2024Leena AI is mentioned in this research and used by application leaders to navigate the CAI space.
Hype Cycle for IT Service Management 2024Leena AI has been recognized as a notable vendor in 3 categories i.e., Virtual Support Agents, AI App for ITSM, and Gen AI-Enabled Virtual Assistant.
Hype Cycle for the Future of Work 2024Leena AI has been recognized as a notable vendor in the Gen AI-Enabled Virtual Assistants category.
Hype Cycle for IT Management Intelligence 2024Leena AI has been recognized in 2 categories i.e. Gen AI - Enabled Virtual Assistants and AI Applications for ITSM.
Market Guide for Conversational AI Solutions 2024Leena AI is mentioned in this research and used by application leaders to navigate the CAI space.
ITSM
Future of Work
IT Intelligence
Conversational AI
Leena AI has been mentioned in 40+ G2 reports for 2024.
Leena AI has been recognized as a Major Contender in Enterprise Conversational AI research with mentions in 2 matrices, in 2024.
IT Management Products PEAK Matrix® 2024
Conversational AI Products PEAK Matrix® 2024
See all recognitions
Multi-faceted approach to security and compliance
Leena AI offers secure data hosting on Amazon Web Services & MS Azure Cloud Services
Leena AI has servers globally present in US, Europe, Middle East, among other geos
Frequently asked questions
Have a question that is not answered? You can contact us at support@leena.ai
What is knowledge management?
Knowledge management involves unifying all relevant policies, data, documents and more into a hub that can allow intelligent models to track and extract to respond accurately and logically to employee queries. The information must be readily extractable by smart algorithms and stakeholders must be able to update it from anywhere.
Why is knowledge management vital to employee experiences?
Knowledge is only growing and its distribution is more accurate and personalized, thanks to generative AI capabilities. They expect the same experience when they ask anything regarding retaining and growing their experiences with the brand, wanting modern tech systems and models to be able to identify intent, look up the right documents & construct human-level responses that employees will easily comprehend and derive value from. Effective, smart knowledge management will consequently be able to boost employee experience levels.
How are enterprises leveraging generative AI in their knowledge management practices?
Enterprises want to deliver unmatched experience levels and generative AI is that revolutionary technology that takes knowledge delivery from extracting information and putting it into a template today to something that is trained to use human-level thinking AI capabilities. That way, knowledge management can easily identify, locate the right knowledge, & cognitively frame right responses.
What are metrics to measure knowledge management today?
Key knowledge management metrics include:
Time to resolution
ESAT rates for knowledge delivery served
Document fetch time
Accuracy of information delivered
What should I consider before buying a Knowledge Management solution ?
A Knowledge Management solution usually hosts data, files and information but manages data from other systems, requiring it to be flexible to work with external systems. In addition, today's available technologies require such solutions to be able to understand raw data from multiple sources, apply human-level logic and respond as if a human agent was responding. Generative AI capabilities working in conjunction with optical character recognition and natural language programming technologies easily enable cutting-edge vendors to offer this.
The solution must also be scalable to immediately ramp up serviceability when needed, work with popular enterprise collaboration channels & immediately adaptable to be up an ready to be used in key global languages.
Experience Leena AI Workplace AI assistant for Knowledge Management.
Experience Leena AI Workplace AI assistant for Knowledge Management.