Human-like knowledge management
capabilities, automated at scale
capabilities, automated at scale
Human-like knowledge management capabilities, automated at scale
Harness the power of Leena AI's WorkLMTM to deliver precise, logical and conversational
knowledge that surpasses employee expectations.
knowledge that surpasses employee expectations.
Harness the power of Leena AI's WorkLMTM to deliver precise, logical and conversational knowledge that surpasses employee expectations.
Trusted by global Fortune 500 enterprises
Customer outcomes today. Make them yours tomorrow
100%automated knowledge creation and management
90%faster access to information for employees
10Xboost in productivity and efficiency
Unlock the potential of Leena AI's WorkLMTM for seamless knowledge management
Power up knowledge management with generative AI
A single source of knowledge truth
Knowledge married to action
Automated readily-consumable knowledge bits
Personal touch to every information request
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Get ready for the future of employee experience
Source and type-agnosticSupports all document types like PDF, word, excel & powerpoint and integrates with multiple knowledge sources including Sharepoint, Box, Dropbox, local folders and other KMS systems.
Human-likeOur AI automatically enhances knowledge quality by creating multiple utterances for all employee queries and gives human-like responses.
Omni-channelEmployees can search for any policy or information right from the platform they are familiar with and agents can deliver knowledge updates from a single knowledge hub dashboard.
100+ LanguagesOffer knowledge services in all the languages that your employees converse or prefer to. Automatically translate the entire knowledge base in any of your preferred languages.
Seamless Integrations for Enhanced Functionality
See all integrations
Drive success with AI-powered intelligence and analytics
Knowledge and information analytics
Leena AI's Knowledge Management Solution revolutionizes organizational knowledge management initiatives by harnessing the capabilities of BI-GPT. Unlock valuable insights, streamline knowledge creation and dissemination, and gain a competitive advantage. Leverage the power of Generative AI to optimize knowledge processes, enhance collaboration, track knowledge performance, and uncover growth opportunities. With Leena AI's Knowledge Management Solution, empower your workforce with unprecedented knowledge excellence.
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Industry recognition and customer trust: A testament to our excellence
Market Guide for Artificial Intelligence Applications in IT Service ManagementLeena AI is adding new AI and generative AI features and integrations at a rapid rate.
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Market Guide for Conversational AI SolutionsLeena AI is mentioned in this research and used by application leaders to navigate the CAI space.
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Market Guide for Integrated HR Service Management SolutionsThe Leena AI suite includes knowledge management, an employee service center, AI action planning, and more.
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Market Guide for Artificial Intelligence Applications in IT Service ManagementLeena AI is adding new AI and generative AI features and integrations at a rapid rate.
Download Report
Market Guide for Conversational AI SolutionsLeena AI is mentioned in this research and used by application leaders to navigate the CAI space.
Download Report
Market Guide for Integrated HR Service Management SolutionsThe Leena AI suite includes knowledge management, an employee service center, AI action planning, and more.
Download Report
Market Guide for Artificial Intelligence Applications in IT Service ManagementLeena AI is adding new AI and generative AI features and integrations at a rapid rate.
Download Report
Market Guide for Conversational AI SolutionsLeena AI is mentioned in this research and used by application leaders to navigate the CAI space.
Download Report
Market Guide for Integrated HR Service Management SolutionsThe Leena AI suite includes knowledge management, an employee service center, AI action planning, and more.
Download Report
AI Apps in ITSM
Conversational AI Solutions
IHRSM Solutions
Multi-faceted approach to security and compliance
Leena AI offers secure data hosting on Amazon Web Services & MS Azure Cloud Services
Leena AI has servers globally present in US, Europe, Middle East, among other geosFrequently asked questions
Have a question that is not answered? You can contact us at support@leena.ai
What is knowledge management?
Knowledge management involves unifying all relevant policies, data, documents and more into a hub that can allow intelligent models to track and extract to respond accurately and logically to employee queries. The information must be readily extractable by smart algorithms and stakeholders must be able to update it from anywhere.
Why is knowledge management vital to employee experiences?
Knowledge is only growing and its distribution is more accurate and personalized, thanks to generative AI capabilities. They expect the same experience when they ask anything regarding retaining and growing their experiences with the brand, wanting modern tech systems and models to be able to identify intent, look up the right documents & construct human-level responses that employees will easily comprehend and derive value from. Effective, smart knowledge management will consequently be able to boost employee experience levels.
How are enterprises leveraging generative AI in their knowledge management practices?
Enterprises want to deliver unmatched experience levels and generative AI is that revolutionary technology that takes knowledge delivery from extracting information and putting it into a template today to something that is trained to use human-level thinking AI capabilities. That way, knowledge management can easily identify, locate the right knowledge, & cognitively frame right responses.
What are metrics to measure knowledge management today?
Key knowledge management metrics include:
- Time to resolution
- ESAT rates for knowledge delivery served
- Document fetch time
- Accuracy of information delivered
What should I consider before buying a Knowledge Management solution ?
A Knowledge Management solution usually hosts data, files and information but manages data from other systems, requiring it to be flexible to work with external systems. In addition, today's available technologies require such solutions to be able to understand raw data from multiple sources, apply human-level logic and respond as if a human agent was responding. Generative AI capabilities working in conjunction with optical character recognition and natural language programming technologies easily enable cutting-edge vendors to offer this.
The solution must also be scalable to immediately ramp up serviceability when needed, work with popular enterprise collaboration channels & immediately adaptable to be up an ready to be used in key global languages.
Experience Leena AI Workplace AI assistant for Knowledge Management.
Experience Leena AI Workplace AI assistant for Knowledge Management.
