Democratized service management for
truly empowered employees
truly empowered employees
Democratized service management for truly empowered employees
Deliver more personal, agent-like service engagement using Leena AI's WorkLMTM
solution for HR. Skyrocket employee experiences in no time.
solution for HR. Skyrocket employee experiences in no time.
Deliver more personal, agent-like service engagement using Leena AI's WorkLM solution for HR. Skyrocket employee experiences in no time.
Trusted by global Fortune 500 enterprises
Customer outcomes today. Make them yours tomorrow
95%decrease in turnaround times for employee queries
80%reduction in employees time to access day-to-day information
70%average reduction in the absolute number of helpdesk tickets
Let agents watch the magic of intelligent service management
10x better service delivery with Generative AI
Let your HR team focus on the strategic aspects of service delivery while Leena AI generative AI workplace assistant takes care of the everyday employee issues.
Empower your employees to help themselves
Our workplace AI assistant helps employees to self-serve by accessing information and resolving their queries in real-time with generative AI technology.
Supercharge your teams productivity
With multi-LLM models at your aid, repetitive and mundane employee queries are automated so that your team can focus on higher order work
Hire to retire employee experience delivery
Provide a unified service delivery across all employee experience touchpoints starting with talent onboarding to employee service delivery to offboarding support and above
Have complete control over conversations
Leena AI WorkLMTM works with other external LLM models to ensure that the responses are inline with organizational policies, error-free and free of bias and stereotypes
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Key features for effective HR service delivery
FAQ Automation
Smart Helpdesk
Onboarding & Offboarding
Transaction Automation
Knowledge Management
Unlock the potential of a future-ready employee experience
Compliance by defaultEnsure every conversation, information request and document access is compliant as per the latest workplace policies and avoid legal complications
Omni-channelEmployees can utilize their favorite enterprise communication platform, device or messaging channel to access generative AI responses or create information requests.
Enterprise- level data securityEmployee information is safe and securely handled as per enterprise standards & confidentiality of conversations always remains under control
Seamless integrationLeena AI works on top of existing enterprise platforms including all major HRIS/HRMS and other HR systems to maximize every system functionality
Seamless Integrations for Enhanced Functionality
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Drive success with AI-powered intelligence and analytics
Uncover business value from optimized service management
Correlate loss of productivity by time spent by employees in ticket journeys, follow ups, or finding knowledge and key employee or policy documents to how using Leena AI slashes time for these tasks on a periodic basis, to demonstrate efficiency in resolving service queries, and time returned to employee, teams and functions to focus on their core work.
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Transforming Businesses, One Customer at a Time
Industry recognition and customer trust: A testament to our excellence
Leena AI is recognized by Gartner as a major vendor in the following categories:
AI Applications in IT Service Management
Virtual Assistant
Employee Experience Tech Orchestrators
Integrated HR Service Management
Onboarding Software
Conversational AI Solutions
Leena AI has been featured in Gartner’s 2023 Market Guide for Artificial Intelligence Applications in IT Service Management.
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Multi-faceted approach to security and compliance
Leena AI is GDPR compliant
Compliant to SOC2, 27001, 27017, 27018, 27701
We offer secure data hosting on Amazon Web Services & MS Azure Cloud Services
Servers globally present in US, Europe, Middle East, among other geos
Frequently asked questions
Have a question that is not answered? You can contact us at support@leena.ai
What is human resource service delivery?
Human resource service delivery encapsulates elements of HR concerning serving employees with information, providing clarifications and resolutions, processing applications and a lot more to enable them to have a comfortable and satisfactory experience with the respective organization.
What are the objectives of human resource service delivery?
HR Service delivery's success depends on quick resolutions or turnaround times for cases or tickets, and delivering precise, logical and contextual information. It also must contextualize engagement to deliver 1-1 personalized services, and optimally manage employee and company specific documents for maximum leverage
How is AI changing the world of HR service delivery?
AI, especially generative AI is quickly upending the status quo of what the world knows how HR service delivery runs. It is able to generate human-like cognitive responses to employee knowledge queries, personalize responses to employee queries & help agents resolve queries with improved context. It can also self manage and sort documents to be quickly reusable or agile for workflows to leverage them, and more.
What are the types of HR services?
Key HR services include help desk or case management, knowledge generation and management, automating FAQs for faster responses and better agent efficiency, and managing corporate and employee documents vital to the smooth running of the organization
Experience Leena AI Workplace AI assistant for HR service delivery.
Experience Leena AI Workplace AI assistant for HR service delivery.