Introducing Autonomous Agent!
Solve complex, multi-app tasks with a single prompt
What's new
Democratized service management for
truly empowered employees
Democratized service management for truly empowered employees
Deliver more personal, agent-like service engagement using Leena AI's WorkLMTM
solution for HR. Skyrocket employee experiences in no time.
Deliver more personal, agent-like service engagement using Leena AI's WorkLM solution for HR. Skyrocket employee experiences in no time.
Trusted by global Fortune 500 enterprises
Customer outcomes today. Make them yours tomorrow
95%decrease in turnaround times for employee queries
80%reduction in employees time to access day-to-day information
70%average reduction in the absolute number of helpdesk tickets
Unlock the potential of a future-ready employee experience
Compliance by default
Compliance by defaultEnsure every conversation, information request and document access is compliant as per the latest workplace policies and avoid legal complications
Omni-channel
Omni-channelEmployees can utilize their favorite enterprise communication platform, device or messaging channel to access generative AI responses or create information requests.
Enterprise- level data security
Enterprise- level data securityEmployee information is safe and securely handled as per enterprise standards & confidentiality of conversations always remains under control
Seamless integration
Seamless integrationLeena AI works on top of existing enterprise platforms including all major HRIS/HRMS and other HR systems to maximize every system functionality
Seamless Integrations for Enhanced Functionality
See all integrations
Drive success with AI-powered intelligence and analytics
Uncover business value from optimized service management
Correlate loss of productivity by time spent by employees in ticket journeys, follow ups, or finding knowledge and key employee or policy documents to how using Leena AI slashes time for these tasks on a periodic basis, to demonstrate efficiency in resolving service queries, and time returned to employee, teams and functions to focus on their core work.
Talk to the experts
Transforming Businesses, One Customer at a Time
“Our ticket resolution process expedited after implementing AskArwa. The turnaround time for closing HR, IT, and finance tickets has reduced, improving the employee experience.”
coke@3x
Makeen KhanCIO, Gulf Coca-cola Beverages
“​​EVA, our bot powered by LeenaAI, is everything we hoped for. Every team is empowered with the functionalities and perks it provides. It has helped the service team meet SLA targets and reduced the need for manual intervention. For the employees, EVA gave them the power to get answers without frustration over long wait times. That’s a great achievement.”
globe@3x
Lyn Canalita-SebialEmployee Services and HR Technology Head, Globe Telecom
“The virtual assistant has given HRs a face and name that employees recognize. It is now an extension of our support team. It has helped us save hours, decrease resolution time, improve productivity, and receive positive feedback from employees. With RPG’s virtual assistant, we have a solution that delivers seamless enterprise-grade employee experiences”
rpg@3x
S 'Venky' VenkateshPresident - Group HR, RPG Group
“Our users found Leena AI very easy to use, with 70-80% rating it 4 or 5 out of 5 for user-friendliness. Moreover, 90% of the time, we provided the answers they needed, reducing live assistance requests and response time. This helped us surpass our initial key metrics and exceed industry standards on all eight of them.”
assurant@3x
Martín Alan KesslerVP Global Employee Experience
“Working with Leena AI has been a game-changer for us, and we are excited to see the positive impact on the employee self-service experience. We genuinely appreciate the dedication and expertise the Leena AI team brings to the table, and we look forward to achieving our goals together.”
beacon@3x
Gaurav ShardaCTO
“Our ticket resolution process expedited after implementing AskArwa. The turnaround time for closing HR, IT, and finance tickets has reduced, improving the employee experience.”
coke@3x
Makeen KhanCIO, Gulf Coca-cola Beverages
“​​EVA, our bot powered by LeenaAI, is everything we hoped for. Every team is empowered with the functionalities and perks it provides. It has helped the service team meet SLA targets and reduced the need for manual intervention. For the employees, EVA gave them the power to get answers without frustration over long wait times. That’s a great achievement.”
globe@3x
Lyn Canalita-SebialEmployee Services and HR Technology Head, Globe Telecom
“The virtual assistant has given HRs a face and name that employees recognize. It is now an extension of our support team. It has helped us save hours, decrease resolution time, improve productivity, and receive positive feedback from employees. With RPG’s virtual assistant, we have a solution that delivers seamless enterprise-grade employee experiences”
rpg@3x
S 'Venky' VenkateshPresident - Group HR, RPG Group
“Our users found Leena AI very easy to use, with 70-80% rating it 4 or 5 out of 5 for user-friendliness. Moreover, 90% of the time, we provided the answers they needed, reducing live assistance requests and response time. This helped us surpass our initial key metrics and exceed industry standards on all eight of them.”
assurant@3x
Martín Alan KesslerVP Global Employee Experience
“Working with Leena AI has been a game-changer for us, and we are excited to see the positive impact on the employee self-service experience. We genuinely appreciate the dedication and expertise the Leena AI team brings to the table, and we look forward to achieving our goals together.”
beacon@3x
Gaurav ShardaCTO
“Our ticket resolution process expedited after implementing AskArwa. The turnaround time for closing HR, IT, and finance tickets has reduced, improving the employee experience.”
coke@3x
Makeen KhanCIO, Gulf Coca-cola Beverages
“​​EVA, our bot powered by LeenaAI, is everything we hoped for. Every team is empowered with the functionalities and perks it provides. It has helped the service team meet SLA targets and reduced the need for manual intervention. For the employees, EVA gave them the power to get answers without frustration over long wait times. That’s a great achievement.”
globe@3x
Lyn Canalita-SebialEmployee Services and HR Technology Head, Globe Telecom
“The virtual assistant has given HRs a face and name that employees recognize. It is now an extension of our support team. It has helped us save hours, decrease resolution time, improve productivity, and receive positive feedback from employees. With RPG’s virtual assistant, we have a solution that delivers seamless enterprise-grade employee experiences”
rpg@3x
S 'Venky' VenkateshPresident - Group HR, RPG Group
“Our users found Leena AI very easy to use, with 70-80% rating it 4 or 5 out of 5 for user-friendliness. Moreover, 90% of the time, we provided the answers they needed, reducing live assistance requests and response time. This helped us surpass our initial key metrics and exceed industry standards on all eight of them.”
assurant@3x
Martín Alan KesslerVP Global Employee Experience
“Working with Leena AI has been a game-changer for us, and we are excited to see the positive impact on the employee self-service experience. We genuinely appreciate the dedication and expertise the Leena AI team brings to the table, and we look forward to achieving our goals together.”
beacon@3x
Gaurav ShardaCTO
coke@3x
globe@3x
rpg@3x
assurant@3x
beacon@3x
Industry recognition and customer trust: A testament to our excellence
Leena AI is recognized by Gartner as a major vendor in the following categories:
AI Applications in IT Service Management
Virtual Assistant
Employee Experience Tech Orchestrators
Integrated HR Service Management
Onboarding Software
Conversational AI Solutions
Leena AI has been featured in Gartner’s 2023 Market Guide for Artificial Intelligence Applications in IT Service Management.
Download report
Multi-faceted approach to security and compliance
Leena AI is GDPR compliant
Compliant to SOC2, 27001, 27017, 27018, 27701
We offer secure data hosting on Amazon Web Services & MS Azure Cloud Services
Servers globally present in US, Europe, Middle East, among other geos

Frequently asked questions

Have a question that is not answered? You can contact us at support@leena.ai

What is human resource service delivery?

Human resource service delivery encapsulates elements of HR concerning serving employees with information, providing clarifications and resolutions, processing applications and a lot more to enable them to have a comfortable and satisfactory experience with the respective organization.

What are the objectives of human resource service delivery?

HR Service delivery's success depends on quick resolutions or turnaround times for cases or tickets, and delivering precise, logical and contextual information. It also must contextualize engagement to deliver 1-1 personalized services, and optimally manage employee and company specific documents for maximum leverage

How is AI changing the world of HR service delivery?

AI, especially generative AI is quickly upending the status quo of what the world knows how HR service delivery runs. It is able to generate human-like cognitive responses to employee knowledge queries, personalize responses to employee queries & help agents resolve queries with improved context. It can also self manage and sort documents to be quickly reusable or agile for workflows to leverage them, and more.

What are the types of HR services?

Key HR services include help desk or case management, knowledge generation and management, automating FAQs for faster responses and better agent efficiency, and managing corporate and employee documents vital to the smooth running of the organization
Experience Leena AI Workplace AI assistant for HR service delivery.
Experience Leena AI Workplace AI assistant for HR service delivery.