“As we pivoted to remote, a lot of things we took for granted in the normal office changed. It was no longer possible to walk to the HRs to ask a question, or for HR to talk to colleagues to find out the pulse. This is where Leena AI stepped in with Avia. This helped automatically answer any question that Icertians had about the ongoing policy or process, track the efficiency of the HR function and get real-time feedback through surveys.”
Pranali SaveChief Human Resources Officer
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99%ESAT (Employee satisfaction score)
“Our ticket resolution process expedited after implementing AskArwa. The turnaround time for closing HR, IT, and finance tickets has reduced, improving the employee experience.”
Makeen KhanChief Information Officer
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80%Decrease in IT queries
“We started with the idea of deploying a digital assistant that is readily available to help the employees with all their IT queries. Now, we are planning to integrate more automation scripts, and minimize the dependence on engineers for basic IT support. This will improve the turnaround time for employees, improve the efficiency of the IT team and help us realize the full potential of the Leena AI platform.”
Satyavrat MishraHead - Corporate IT & Group CISO
See all customers
99%Query resolution
“The power of AI-powered HR automation helped exceed all our set targets. With EVA bot powered by LeenaAI, we are able to tremendously improve our employee experience. 99% of employee queries are addressed real-time by the AI-powered chatbot. Helpdesk ticket resolution time was reduced by 2.5x and user satisfaction rating rose to 96%."
Mark Anthony DimaisipEmployee Experience Architect
See all customers
96%User adoption
“As we pivoted to remote, a lot of things we took for granted in the normal office changed. It was no longer possible to walk to the HRs to ask a question, or for HR to talk to colleagues to find out the pulse. This is where Leena AI stepped in with Avia. This helped automatically answer any question that Icertians had about the ongoing policy or process, track the efficiency of the HR function and get real-time feedback through surveys.”
Pranali SaveChief Human Resources Officer
See all customers
99%ESAT (Employee satisfaction score)
“Our ticket resolution process expedited after implementing AskArwa. The turnaround time for closing HR, IT, and finance tickets has reduced, improving the employee experience.”
Makeen KhanChief Information Officer
See all customers
80%Decrease in IT queries
“We started with the idea of deploying a digital assistant that is readily available to help the employees with all their IT queries. Now, we are planning to integrate more automation scripts, and minimize the dependence on engineers for basic IT support. This will improve the turnaround time for employees, improve the efficiency of the IT team and help us realize the full potential of the Leena AI platform.”
Satyavrat MishraHead - Corporate IT & Group CISO
See all customers
99%Query resolution
“The power of AI-powered HR automation helped exceed all our set targets. With EVA bot powered by LeenaAI, we are able to tremendously improve our employee experience. 99% of employee queries are addressed real-time by the AI-powered chatbot. Helpdesk ticket resolution time was reduced by 2.5x and user satisfaction rating rose to 96%."
Mark Anthony DimaisipEmployee Experience Architect
See all customers
96%User adoption
“As we pivoted to remote, a lot of things we took for granted in the normal office changed. It was no longer possible to walk to the HRs to ask a question, or for HR to talk to colleagues to find out the pulse. This is where Leena AI stepped in with Avia. This helped automatically answer any question that Icertians had about the ongoing policy or process, track the efficiency of the HR function and get real-time feedback through surveys.”
Pranali SaveChief Human Resources Officer
See all customers
99%ESAT (Employee satisfaction score)
“Our ticket resolution process expedited after implementing AskArwa. The turnaround time for closing HR, IT, and finance tickets has reduced, improving the employee experience.”
Makeen KhanChief Information Officer
See all customers
80%Decrease in IT queries
“We started with the idea of deploying a digital assistant that is readily available to help the employees with all their IT queries. Now, we are planning to integrate more automation scripts, and minimize the dependence on engineers for basic IT support. This will improve the turnaround time for employees, improve the efficiency of the IT team and help us realize the full potential of the Leena AI platform.”
Satyavrat MishraHead - Corporate IT & Group CISO
See all customers
99%Query resolution
“The power of AI-powered HR automation helped exceed all our set targets. With EVA bot powered by LeenaAI, we are able to tremendously improve our employee experience. 99% of employee queries are addressed real-time by the AI-powered chatbot. Helpdesk ticket resolution time was reduced by 2.5x and user satisfaction rating rose to 96%."
Mark Anthony DimaisipEmployee Experience Architect
See all customers
The highest trust and security standards
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Seamless integrations for enhanced functionality
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Industry recognition and customer trust: A testament to our excellence
Leena AI recognized as a Leader in the Emerging Market Quadrant twice in a row.
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Featured in 50+ reports for excellence in UI/UX, ease of implementation, CSAT, & more.
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Forbes has mentioned Leena AI in their list of "Essential Gen AI Tools Transforming HR in 2025!"
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Frequently asked questions
Have a question that is not answered? You can contact us at support@leena.ai
What are Leena AI colleagues?
Leena AI colleagues are intelligent virtual assistants capable of interacting through natural language, helping employees handle tasks across HR, IT, finance, and more, just like human colleagues.
How does voice enablement enhance AI colleagues?
Voice enablement allows employees to interact hands-free and in a conversational manner, making tasks quicker, easier, and more accessible, particularly while multitasking or working remotely.
Which business areas can Leena AI colleagues support?
Leena AI colleagues possess multi-domain expertise spanning HR, IT, Finance, Operations, Sales, Procurement, and more, enabling seamless task management across multiple enterprise systems.
Can Leena AI colleagues handle sensitive business information securely?
Yes, Leena AI colleagues comply with the highest trust and security standards, including GDPR, HIPAA, SOC 2, and ISO certifications, ensuring robust data security and privacy.
Do employees always retain control during interactions with AI colleagues?
Absolutely. AI colleagues always seek explicit approval from employees before taking actions, ensuring that employees retain full control and transparency in every interaction.
Are Leena AI colleagues available outside typical working hours?
Yes, AI colleagues are accessible 24x7x365. They don't take breaks, vacations, or downtime, offering continuous support to employees whenever required.
Can Leena AI colleagues integrate with my existing business applications?
Leena AI colleagues offer seamless integration capabilities with various leading business platforms like ServiceNow, SAP, Oracle, Workday, SharePoint, Slack, Dropbox, and more, to enhance overall productivity.
Conversational interactionTalk naturally, just like with human colleagues.
Multi-domain AI expertiseHandles requests in IT, HR, Finance, etc. across apps.
Human-controlled actionsAI seeks your approval before taking action.
Always available, always onWorks 24/7 without vacations or downtime.
