
IT support, reinvented with generative AI
IT support, reinvented with generative AI
Automate your IT support with the world’s most advanced
generative AI and boost your service desk’s efficiency and
employees’ productivity.
generative AI and boost your service desk’s efficiency and
employees’ productivity.
Automate your IT support with the world’s most advanced generative AI and boost your service desk’s efficiency and employees’ productivity.

Trusted by global Fortune 500 enterprises



Achieve 80% resolution on chat within the first 6 months
Free up time for your IT team by auto-resolving repetitive IT tickets like service requests, access issues, and common troubleshooting queries. Leena AI is focused on empowering employees with self-service as a workplace AI assistant.
Free up time for your IT team by auto-resolving repetitive IT tickets like service requests, access issues, and common troubleshooting queries. Leena AI is focused on empowering employees with self-service as a workplace AI assistant.
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Raised and resolved in seconds
Identity and access management

Troubleshooting queries

IT onboarding

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Bring automation to every corner of your IT service desk
Bring automation to every corner of your IT service desk
Bring automation to every corner of your IT service desk

Enterprise-readyWe tailor our solutions as per your organization’s needs, and scale as your team grows.
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Easy integrationsLeena AI integrates with all your HCMs, ITSMs, collaboration platforms and other systems.
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MultilingualLeena AI speaks 90+ languages and gives a personalized experience to your diverse.
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Quick time to valueWe take just 28 days to complete the deployment and get you started.
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Our success with Godrej
80%Decrease in number of ‘how to’ queries.
99.97%reduction in resolution time of common IT queries
96.6%sessions were helpful and provided the right resolution
Seamless Integrations for Enhanced Functionality
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Transforming Businesses, One Customer at a Time



Frequently asked questions
Have a question that is not answered? You can contact us at support@leena.ai
Why is automation important for IT teams?
IT Service Desks are often overloaded with repetitive tickets, and service requests like password reset, unlocking accounts, and provisioning software and support agents spend hours resolving similar issues. Service desks usually have 70% of service requests and 30% of incidents. They also don’t have visibility into employee issues- preventing them from addressing the root cause.
Automating service requests from employees and auto-resolving common iT queries can free up time for the support agents to work on more critical and strategic work.
Automating service requests from employees and auto-resolving common iT queries can free up time for the support agents to work on more critical and strategic work.
How does optimizing IT support experience via a virtual assistant impact employees?
Employees’ productivity is greatly impacted when they’re waiting for their IT ticket to be resolved. On average, it takes 30.72 hours for an IT ticket to get resolved. By auto-resolving employee tickets and helping employees get support instantly, the waiting time is eliminated.
Employees can raise tickets directly on the chat window of the virtual assistant without relying on multiple channels like email, portal, phone etc. Support agents and employees can communicate freely on the ticket via the virtual assistant.
Employees can raise tickets directly on the chat window of the virtual assistant without relying on multiple channels like email, portal, phone etc. Support agents and employees can communicate freely on the ticket via the virtual assistant.
How does a consolidated knowledge base help employees and IT support agents?
A consolidated knowledge base from disparate sources of knowledge like Sharepoint, Confluence, Drive can help employees get the right information or article directly from chat.
IT support agents can benefit from the network of knowledge while resolving tickets with prompts of relevant knowledge base articles and past resolutions based on category of the ticket.
IT support agents can benefit from the network of knowledge while resolving tickets with prompts of relevant knowledge base articles and past resolutions based on category of the ticket.



Discover the power of Leena AI virtual assistant.
The most advanced large language models (LLMs).
The most advanced large language models (LLMs).
Discover the power of Leena AI virtual assistant.
The most advanced large language models (LLMs).
The most advanced large language models (LLMs).