Introducing Autonomous Agent!
Solve complex, multi-app tasks with a single prompt
What's new
IT support, reinvented with generative AI
IT support, reinvented with generative AI
Automate your IT support with the world’s most advanced
generative AI and boost your service desk’s efficiency and
employees’ productivity.
Automate your IT support with the world’s most advanced generative AI and boost your service desk’s efficiency and employees’ productivity.
Trusted by global Fortune 500 enterprises
Bring automation to every corner of your IT service desk
Enterprise-ready
Enterprise-readyWe tailor our solutions as per your organization’s needs, and scale as your team grows.
Explore the suite
Easy integrations
Easy integrationsLeena AI integrates with all your HCMs, ITSMs, collaboration platforms and other systems.
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Multilingual
MultilingualLeena AI speaks 90+ languages and gives a personalized experience to your diverse.
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Quick time to value
Quick time to valueWe take just 28 days to complete the deployment and get you started.
Read all case study
Our success with Godrej
80%Decrease in number of ‘how to’ queries.
99.97%reduction in resolution time of common IT queries
96.6%sessions were helpful and provided the right resolution
Seamless Integrations for Enhanced Functionality
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Transforming Businesses, One Customer at a Time
“Our ticket resolution process expedited after implementing AskArwa. The turnaround time for closing HR, IT, and finance tickets has reduced, improving the employee experience.”
coke@3x
Makeen KhanCIO, Gulf Coca-cola Beverages
30%increase in employee productivity
75%reduction in ticket resolution time
100%digital outreach to employees
“​​EVA, our bot powered by LeenaAI, is everything we hoped for. Every team is empowered with the functionalities and perks it provides. It has helped the service team meet SLA targets and reduced the need for manual intervention. For the employees, EVA gave them the power to get answers without frustration over long wait times. That’s a great achievement.”
globe@3x
Lyn Canalita-SebialEmployee Services and HR Technology Head, Globe Telecom
2.5Xreduction in ticket resolution time
77%faster ticket first response time
139%reduction in manual ticketing
“The virtual assistant has given HRs a face and name that employees recognize. It is now an extension of our support team. It has helped us save hours, decrease resolution time, improve productivity, and receive positive feedback from employees. With RPG’s virtual assistant, we have a solution that delivers seamless enterprise-grade employee experiences”
rpg@3x
S 'Venky' VenkateshPresident - Group HR, RPG Group
92%of employee support requests resolved in minutes
1600+hours saved by HRs and employees
83%reduction in ticket resolution time
“Our ticket resolution process expedited after implementing AskArwa. The turnaround time for closing HR, IT, and finance tickets has reduced, improving the employee experience.”
coke@3x
Makeen KhanCIO, Gulf Coca-cola Beverages
30%increase in employee productivity
75%reduction in ticket resolution time
100%digital outreach to employees
“​​EVA, our bot powered by LeenaAI, is everything we hoped for. Every team is empowered with the functionalities and perks it provides. It has helped the service team meet SLA targets and reduced the need for manual intervention. For the employees, EVA gave them the power to get answers without frustration over long wait times. That’s a great achievement.”
globe@3x
Lyn Canalita-SebialEmployee Services and HR Technology Head, Globe Telecom
2.5Xreduction in ticket resolution time
77%faster ticket first response time
139%reduction in manual ticketing
“The virtual assistant has given HRs a face and name that employees recognize. It is now an extension of our support team. It has helped us save hours, decrease resolution time, improve productivity, and receive positive feedback from employees. With RPG’s virtual assistant, we have a solution that delivers seamless enterprise-grade employee experiences”
rpg@3x
S 'Venky' VenkateshPresident - Group HR, RPG Group
92%of employee support requests resolved in minutes
1600+hours saved by HRs and employees
83%reduction in ticket resolution time
“Our ticket resolution process expedited after implementing AskArwa. The turnaround time for closing HR, IT, and finance tickets has reduced, improving the employee experience.”
coke@3x
Makeen KhanCIO, Gulf Coca-cola Beverages
30%increase in employee productivity
75%reduction in ticket resolution time
100%digital outreach to employees
“​​EVA, our bot powered by LeenaAI, is everything we hoped for. Every team is empowered with the functionalities and perks it provides. It has helped the service team meet SLA targets and reduced the need for manual intervention. For the employees, EVA gave them the power to get answers without frustration over long wait times. That’s a great achievement.”
globe@3x
Lyn Canalita-SebialEmployee Services and HR Technology Head, Globe Telecom
2.5Xreduction in ticket resolution time
77%faster ticket first response time
139%reduction in manual ticketing
“The virtual assistant has given HRs a face and name that employees recognize. It is now an extension of our support team. It has helped us save hours, decrease resolution time, improve productivity, and receive positive feedback from employees. With RPG’s virtual assistant, we have a solution that delivers seamless enterprise-grade employee experiences”
rpg@3x
S 'Venky' VenkateshPresident - Group HR, RPG Group
92%of employee support requests resolved in minutes
1600+hours saved by HRs and employees
83%reduction in ticket resolution time
coke@3x
globe@3x
rpg@3x

Frequently asked questions

Have a question that is not answered? You can contact us at support@leena.ai

Why is automation important for IT teams?

IT Service Desks are often overloaded with repetitive tickets, and service requests like password reset, unlocking accounts, and provisioning software and support agents spend hours resolving similar issues. Service desks usually have 70% of service requests and 30% of incidents. They also don’t have visibility into employee issues- preventing them from addressing the root cause.

Automating service requests from employees and auto-resolving common iT queries can free up time for the support agents to work on more critical and strategic work.

How does optimizing IT support experience via a virtual assistant impact employees?

Employees’ productivity is greatly impacted when they’re waiting for their IT ticket to be resolved. On average, it takes 30.72 hours for an IT ticket to get resolved. By auto-resolving employee tickets and helping employees get support instantly, the waiting time is eliminated.

Employees can raise tickets directly on the chat window of the virtual assistant without relying on multiple channels like email, portal, phone etc. Support agents and employees can communicate freely on the ticket via the virtual assistant.

How does a consolidated knowledge base help employees and IT support agents?

A consolidated knowledge base from disparate sources of knowledge like Sharepoint, Confluence, Drive can help employees get the right information or article directly from chat.

IT support agents can benefit from the network of knowledge while resolving tickets with prompts of relevant knowledge base articles and past resolutions based on category of the ticket.
Discover the power of Leena AI virtual assistant.
The most advanced large language models (LLMs).
Discover the power of Leena AI virtual assistant.
The most advanced large language models (LLMs).