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Why is Leena AI the best Moveworks alternative?Leena AI helps enterprises reduce employee tickets by 70% with enterprise knowledge management, automated service delivery and seamless, out-of-the-box integrations with enterprise applications.
Trusted by global Fortune 500 enterprises
Leena AI vs Moveworks: Key differences at a glance
Title
Moveworks
Leena AI
Case Management
Not available
Leena AI has a smart case management solution that offers multi-channel support by allowing employees to create tickets via any communication channel.
Knowledge Management
Moveworks largely returns knowledge base articles based on keywords.
Leena AI goes beyond basic search results. It uses WorkLM™ to process, parse, and embed information to provide a conversational flow in its interactions and employees receive direct responses, not top articles to read.
AI-powered Knowledge Generation
Not available
Leena AI analyzes historically closed tickets and learns from their resolutions to create knowledge articles that can prevent similar tickets from being raised again.
Integrations
Limited integrations
Leena AI offers robust, out-of-box integrations with 1000+ applications.

In direct comparisons done by customers, Leena AI has demonstrated a superior track record in IT, HR and Finance integrations.
SLA Management
Not available
Leena AI supports multiple SLA policies across regions and manages breaches effectively with automates SLA escalation workflows.
Time to value
As highlighted on G2 reviews, Moveworks requires more time and resources
Leena AI guarantees 70% self-service ratio in the contract.
Mobile App
Not available
Available for both, iOS and Android
Why is Leena AI the best Moveworks alternative?
Leena AI stands out as an excellent option for enterprises in search of a virtual assistant that places emphasis on user experience, accurate source identification, and ongoing enhancement. Let's delve into why Leena AI is as a better choice compared to Moveworks, backed by research.
User Experience ScoreLeena AI showcases an impressive User Experience Score of 5.58, indicating a heightened level of user satisfaction. Positive user experiences are pivotal for widespread adoption and fostering engagement among employees.
Correct Source IdentificationLeena AI demonstrates a high accuracy rate in source identification, accurately pinpointing the right sources over 80% of the time. This reliability is fundamental for precise information retrieval and instilling trust in the virtual assistant's responses.
Auto-Scrolling and Key HighlightsLeena AI prioritizes maintaining a high user experience score, incorporating features such as auto-scrolling and key highlights. This underscores its commitment to user-centric design, ensuring that the virtual assistant not only meets functional requirements but also offers an enjoyable user experience.
Image RecognitionLeena AI's ability to respond with images can be particularly valuable in scenarios where visual information plays a critical role in understanding or decision-making processes.
Potential for GrowthLeena AI exhibits significant potential for expansion, rendering it an enticing choice for forward-thinking organizations. This aligns with the notion that Leena AI is not merely meeting current demands but also possesses the capability to evolve alongside evolving requirements.
Integration CapabilitiesLeena AI is dedicated to achieving seamless integration with a user-friendly interface. Its ability to seamlessly integrate across various systems and deliver an intuitive experience positions it as a versatile tool for organizations operating within diverse technological ecosystems.
Industry recognition and customer trust: A testament to our excellence
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Hype Cycle for IT Service Management 2024Leena AI has been recognized as a notable vendor in 3 categories i.e., Virtual Support Agents, AI App for ITSM, and Gen AI-Enabled Virtual Assistant.
Hype Cycle for the Future of Work 2024Leena AI has been recognized as a notable vendor in the Gen AI-Enabled Virtual Assistants category.
Hype Cycle for IT Management Intelligence 2024Leena AI has been recognized in 2 categories i.e. Gen AI - Enabled Virtual Assistants and AI Applications for ITSM.
Market Guide for Conversational AI Solutions 2024Leena AI is mentioned in this research and used by application leaders to navigate the CAI space.
Hype Cycle for IT Service Management 2024Leena AI has been recognized as a notable vendor in 3 categories i.e., Virtual Support Agents, AI App for ITSM, and Gen AI-Enabled Virtual Assistant.
Hype Cycle for the Future of Work 2024Leena AI has been recognized as a notable vendor in the Gen AI-Enabled Virtual Assistants category.
Hype Cycle for IT Management Intelligence 2024Leena AI has been recognized in 2 categories i.e. Gen AI - Enabled Virtual Assistants and AI Applications for ITSM.
Market Guide for Conversational AI Solutions 2024Leena AI is mentioned in this research and used by application leaders to navigate the CAI space.
Hype Cycle for IT Service Management 2024Leena AI has been recognized as a notable vendor in 3 categories i.e., Virtual Support Agents, AI App for ITSM, and Gen AI-Enabled Virtual Assistant.
Hype Cycle for the Future of Work 2024Leena AI has been recognized as a notable vendor in the Gen AI-Enabled Virtual Assistants category.
Hype Cycle for IT Management Intelligence 2024Leena AI has been recognized in 2 categories i.e. Gen AI - Enabled Virtual Assistants and AI Applications for ITSM.
Market Guide for Conversational AI Solutions 2024Leena AI is mentioned in this research and used by application leaders to navigate the CAI space.
ITSM
Future of Work
IT Intelligence
Conversational AI
Leena AI has been mentioned in 40+ G2 reports for 2024.
Leena AI has been recognized as a Major Contender in Enterprise Conversational AI research with mentions in 2 matrices, in 2024.
IT Management Products PEAK Matrix® 2024
Conversational AI Products PEAK Matrix® 2024
See all recognitions

Trusted by 20M+ employees from 500+ organizations across the globe
customers LeenaAI
IndustryHealthcare
Employees50,000+
customers LeenaAI
IndustryElectronics
Employees125,000+
customers LeenaAI
IndustryWine & Spirits
Employees18,000+
customers LeenaAI
IndustryMedia
Employees1,200+
customers LeenaAI
IndustrySporting Goods
Employees14,000+
customers LeenaAI
IndustryFMCG
Employees350,000+
customers LeenaAI
IndustryFMCG
Employees65,000+
customers LeenaAI
IndustryConsulting
Employees25,000+
customers LeenaAI
IndustryInsurance
Employees15,000+
customers LeenaAI
IndustryPhotography
Employees14,000+
customers LeenaAI
IndustryTransportation
Employees10,000+
customers LeenaAI
IndustryRetail
Employees120,000+
customers LeenaAI
IndustryHealthcare
Employees27,000+
customers LeenaAI
IndustryHealthcare
Employees50,000+
customers LeenaAI
IndustryElectronics
Employees125,000+
customers LeenaAI
IndustryWine & Spirits
Employees18,000+
customers LeenaAI
IndustryMedia
Employees1,200+
customers LeenaAI
IndustrySporting Goods
Employees14,000+
customers LeenaAI
IndustryFMCG
Employees350,000+
Meet our clients

Frequently asked questions

Have a question that is not answered? You can contact us at support@leena.ai

How does Leena AI's knowledge base compare to Moveworks in resolving queries quickly?

Enterprises leveraging Leena AI benefit from the knowledge management capability that uses WorkLM™ to process, parse, and embed information to provide a conversational flow in its interactions and employees receive direct responses and summaries, not top articles to read

How does Leena AI's integration capability compare to Moveworks?

Leena AI boasts robust, out of the box integrations with over 1000 applications. In direct comparisons, it has demonstrated superior performance, particularly in IT, HR, and Finance integrations, showcasing its ability to seamlessly connect across various business functions compared to Moveworks.

What advantages does Leena AI's smart case management offer over Moveworks?

Leena AI's smart case management solution provides multi-channel support and effective management of SLA policies across regions, ensuring timely resolution of issues, whereas Moveworks does not have a case management solution at all.
Discover the power of Leena AI virtual assistant
Discover the power of Leena AI virtual assistant