Enhance IT knowledge management with AICreate, centralize, organize, and auto-update your knowledge base, including policies, with Leena AI to bring employees the most accurate and up-to-date information instantly.
Trusted by global Fortune 500 enterprises
Build a self-learning knowledge base with minimal effort
Create IT policies in minutes WorkLMTM analyzes extensive data, industry best practices, and specific organizational requirements based on your current policies to generate comprehensive IT policies that align with enterprise standards
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Effective support for any application from day one The AI assistant provides support, even for newly onboarded applications by creating knowledge from community forums, product documentation, and more. This allows it to quickly generate comprehensive support articles that provide support and reduce the burden on IT teams.
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Get a dynamic and self-learning knowledge base WorkLMTM has the ability to convert new IT policies and the existing knowledge base documents into consumable knowledge bits that employees can access to self-serve and get answers to queries.
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Drive success with AI-powered intelligence and analytics
Improve your knowledge base with usage insights
Leena AI gives you valuable insights into the effectiveness of your knowledge base, the gaps in the knowledge base, and reports on, etc. Your assistant can also schedule these reports to be delivered to you regularly.
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Seamless integrations for enhanced functionality
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Industry recognition and customer trust: A testament to our excellence
Gartner has mentioned Leena AI as a noted vendor in 20+ research reports across Agentic AI, IT, HR and Conversational AI
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G2 has featured Leena AI in 50+ reports highlighting excellence in UI/UX, Ease of Implementation, CSAT and more
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Forbes has mentioned Leena AI in their list of "Essential Gen AI Tools Transforming HR in 2025!"
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The highest trust and security standards
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Transforming businesses, one customer at a time
96%User adoption
“As we pivoted to remote, a lot of things we took for granted in the normal office changed. It was no longer possible to walk to the HRs to ask a question, or for HR to talk to colleagues to find out the pulse. This is where Leena AI stepped in with Avia. This helped automatically answer any question that Icertians had about the ongoing policy or process, track the efficiency of the HR function and get real-time feedback through surveys.”
Pranali SaveChief Human Resources Officer
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99%ESAT (Employee satisfaction score)
“Our ticket resolution process expedited after implementing AskArwa. The turnaround time for closing HR, IT, and finance tickets has reduced, improving the employee experience.”
Makeen KhanChief Information Officer
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80%Decrease in IT queries
“We started with the idea of deploying a digital assistant that is readily available to help the employees with all their IT queries. Now, we are planning to integrate more automation scripts, and minimize the dependence on engineers for basic IT support. This will improve the turnaround time for employees, improve the efficiency of the IT team and help us realize the full potential of the Leena AI platform.”
Satyavrat MishraHead - Corporate IT & Group CISO
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99%Query resolution
“The power of AI-powered HR automation helped exceed all our set targets. With EVA bot powered by LeenaAI, we are able to tremendously improve our employee experience. 99% of employee queries are addressed real-time by the AI-powered chatbot. Helpdesk ticket resolution time was reduced by 2.5x and user satisfaction rating rose to 96%."
Mark Anthony DimaisipEmployee Experience Architect
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96%User adoption
“As we pivoted to remote, a lot of things we took for granted in the normal office changed. It was no longer possible to walk to the HRs to ask a question, or for HR to talk to colleagues to find out the pulse. This is where Leena AI stepped in with Avia. This helped automatically answer any question that Icertians had about the ongoing policy or process, track the efficiency of the HR function and get real-time feedback through surveys.”
Pranali SaveChief Human Resources Officer
See all customers
99%ESAT (Employee satisfaction score)
“Our ticket resolution process expedited after implementing AskArwa. The turnaround time for closing HR, IT, and finance tickets has reduced, improving the employee experience.”
Makeen KhanChief Information Officer
See all customers
80%Decrease in IT queries
“We started with the idea of deploying a digital assistant that is readily available to help the employees with all their IT queries. Now, we are planning to integrate more automation scripts, and minimize the dependence on engineers for basic IT support. This will improve the turnaround time for employees, improve the efficiency of the IT team and help us realize the full potential of the Leena AI platform.”
Satyavrat MishraHead - Corporate IT & Group CISO
See all customers
99%Query resolution
“The power of AI-powered HR automation helped exceed all our set targets. With EVA bot powered by LeenaAI, we are able to tremendously improve our employee experience. 99% of employee queries are addressed real-time by the AI-powered chatbot. Helpdesk ticket resolution time was reduced by 2.5x and user satisfaction rating rose to 96%."
Mark Anthony DimaisipEmployee Experience Architect
See all customers
96%User adoption
“As we pivoted to remote, a lot of things we took for granted in the normal office changed. It was no longer possible to walk to the HRs to ask a question, or for HR to talk to colleagues to find out the pulse. This is where Leena AI stepped in with Avia. This helped automatically answer any question that Icertians had about the ongoing policy or process, track the efficiency of the HR function and get real-time feedback through surveys.”
Pranali SaveChief Human Resources Officer
See all customers
99%ESAT (Employee satisfaction score)
“Our ticket resolution process expedited after implementing AskArwa. The turnaround time for closing HR, IT, and finance tickets has reduced, improving the employee experience.”
Makeen KhanChief Information Officer
See all customers
80%Decrease in IT queries
“We started with the idea of deploying a digital assistant that is readily available to help the employees with all their IT queries. Now, we are planning to integrate more automation scripts, and minimize the dependence on engineers for basic IT support. This will improve the turnaround time for employees, improve the efficiency of the IT team and help us realize the full potential of the Leena AI platform.”
Satyavrat MishraHead - Corporate IT & Group CISO
See all customers
99%Query resolution
“The power of AI-powered HR automation helped exceed all our set targets. With EVA bot powered by LeenaAI, we are able to tremendously improve our employee experience. 99% of employee queries are addressed real-time by the AI-powered chatbot. Helpdesk ticket resolution time was reduced by 2.5x and user satisfaction rating rose to 96%."
Mark Anthony DimaisipEmployee Experience Architect
See all customers
Frequently asked questions
Have a question that is not answered? You can contact us at support@leena.ai
What are the key features of Leena AI's knowledge management system?
Leena AI's knowledge management system offers advanced features including AI-driven content creation, gap analysis in existing knowledge bases, and customized recommendations for new knowledge areas. It leverages generative AI for knowledge management to ensure your IT knowledge base is comprehensive and up-to-date.
How does generative AI enhance IT knowledge management with Leena AI?
Generative AI in Leena AI's platform transforms IT knowledge management by autonomously generating relevant content, analyzing employee queries for insights, and continuously updating the IT knowledge base with the latest information and solutions, ensuring an always-evolving and accurate knowledge repository.
How does Leena AI contribute to the security of our IT systems?
Leena AI enhances IT security by ensuring employees have access to only those resources that are necessary for their roles. It helps to reduce the risk of internal security breaches by managing access control policies and ensuring they are consistently applied across the organization.
Can Leena AI's knowledge management solutions integrate with existing IT infrastructures?
Yes, Leena AI's knowledge management solutions are designed to seamlessly integrate with existing IT infrastructures. This integration enhances your organization's IT knowledge base, ensuring smooth operation and easy access to critical information, all powered by advanced AI technology.
What benefits does Leena AI offer for managing IT knowledge in large organizations?
For large organizations, Leena AI offers significant benefits in managing IT knowledge. Its AI-driven approach ensures efficient handling of vast information, quick identification of knowledge gaps, and automated content updates, leading to improved decision-making, enhanced productivity, and a more informed workforce.
Discover the power of our Gen AI enterprise assistant
Discover the power of our Gen AI enterprise assistant
