Enhance IT knowledge management with AICreate, centralize, organize, and auto-update your knowledge base, including policies, with Leena AI to bring employees the most accurate and up-to-date information instantly.
Trusted by global Fortune 500 enterprises
Build a self-learning knowledge base with minimal effort
Create IT policies in minutes WorkLMTM analyzes extensive data, industry best practices, and specific organizational requirements based on your current policies to generate comprehensive IT policies that align with enterprise standards
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Effective support for any application from day one The AI assistant provides support, even for newly onboarded applications by creating knowledge from community forums, product documentation, and more. This allows it to quickly generate comprehensive support articles that provide support and reduce the burden on IT teams.
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Get a dynamic and self-learning knowledge base WorkLMTM has the ability to convert new IT policies and the existing knowledge base documents into consumable knowledge bits that employees can access to self-serve and get answers to queries.
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Drive success with AI-powered intelligence and analytics
Improve your knowledge base with usage insights
Leena AI gives you valuable insights into the effectiveness of your knowledge base, the gaps in the knowledge base, and reports on, etc. Your assistant can also schedule these reports to be delivered to you regularly.
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Seamless Integrations for Enhanced Functionality
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Industry recognition and customer trust: A testament to our excellence
Hype Cycle for IT Service Management 2024Leena AI has been recognized as a notable vendor in 3 categories i.e., Virtual Support Agents, AI App for ITSM, and Gen AI-Enabled Virtual Assistant.
Hype Cycle for the Future of Work 2024Leena AI has been recognized as a notable vendor in the Gen AI-Enabled Virtual Assistants category.
Hype Cycle for IT Management Intelligence 2024Leena AI has been recognized in 2 categories i.e. Gen AI - Enabled Virtual Assistants and AI Applications for ITSM.
Market Guide for Conversational AI Solutions 2024Leena AI is mentioned in this research and used by application leaders to navigate the CAI space.
Hype Cycle for IT Service Management 2024Leena AI has been recognized as a notable vendor in 3 categories i.e., Virtual Support Agents, AI App for ITSM, and Gen AI-Enabled Virtual Assistant.
Hype Cycle for the Future of Work 2024Leena AI has been recognized as a notable vendor in the Gen AI-Enabled Virtual Assistants category.
Hype Cycle for IT Management Intelligence 2024Leena AI has been recognized in 2 categories i.e. Gen AI - Enabled Virtual Assistants and AI Applications for ITSM.
Market Guide for Conversational AI Solutions 2024Leena AI is mentioned in this research and used by application leaders to navigate the CAI space.
Hype Cycle for IT Service Management 2024Leena AI has been recognized as a notable vendor in 3 categories i.e., Virtual Support Agents, AI App for ITSM, and Gen AI-Enabled Virtual Assistant.
Hype Cycle for the Future of Work 2024Leena AI has been recognized as a notable vendor in the Gen AI-Enabled Virtual Assistants category.
Hype Cycle for IT Management Intelligence 2024Leena AI has been recognized in 2 categories i.e. Gen AI - Enabled Virtual Assistants and AI Applications for ITSM.
Market Guide for Conversational AI Solutions 2024Leena AI is mentioned in this research and used by application leaders to navigate the CAI space.
ITSM
Future of Work
IT Intelligence
Conversational AI
Leena AI has been mentioned in 40+ G2 reports for 2024.
Leena AI has been recognized as a Major Contender in Enterprise Conversational AI research with mentions in 2 matrices, in 2024.
IT Management Products PEAK Matrix® 2024
Conversational AI Products PEAK Matrix® 2024
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Multi-faceted approach to security and compliance
Leena AI offers secure data hosting on Amazon Web Services & MS Azure Cloud Services
Leena AI has servers globally present in US, Europe, Middle East, among other geos
Transforming Businesses, One Customer at a Time
“Our ticket resolution process expedited after implementing AskArwa. The turnaround time for closing HR, IT, and finance tickets has reduced, improving the employee experience.”
Makeen KhanCIO, Gulf Coca-cola Beverages
Read case study
30%increase in employee productivity75%reduction in ticket resolution time100%digital outreach to employees
“EVA, our bot powered by LeenaAI, is everything we hoped for. Every team is empowered with the functionalities and perks it provides. It has helped the service team meet SLA targets and reduced the need for manual intervention. For the employees, EVA gave them the power to get answers without frustration over long wait times. That’s a great achievement.”
Lyn Canalita-SebialEmployee Services and HR Technology Head, Globe Telecom
Read case study
2.5Xreduction in ticket resolution time77%faster ticket first response time139%reduction in manual ticketing
“The virtual assistant has given HRs a face and name that employees recognize. It is now an extension of our support team. It has helped us save hours, decrease resolution time, improve productivity, and receive positive feedback from employees. With RPG’s virtual assistant, we have a solution that delivers seamless enterprise-grade employee experiences”
S 'Venky' VenkateshPresident - Group HR, RPG Group
Read case study
92%of employee support requests resolved in minutes1600+hours saved by HRs and employees83%reduction in ticket resolution time
“Our ticket resolution process expedited after implementing AskArwa. The turnaround time for closing HR, IT, and finance tickets has reduced, improving the employee experience.”
Makeen KhanCIO, Gulf Coca-cola Beverages
Read case study
30%increase in employee productivity75%reduction in ticket resolution time100%digital outreach to employees
“EVA, our bot powered by LeenaAI, is everything we hoped for. Every team is empowered with the functionalities and perks it provides. It has helped the service team meet SLA targets and reduced the need for manual intervention. For the employees, EVA gave them the power to get answers without frustration over long wait times. That’s a great achievement.”
Lyn Canalita-SebialEmployee Services and HR Technology Head, Globe Telecom
Read case study
2.5Xreduction in ticket resolution time77%faster ticket first response time139%reduction in manual ticketing
“The virtual assistant has given HRs a face and name that employees recognize. It is now an extension of our support team. It has helped us save hours, decrease resolution time, improve productivity, and receive positive feedback from employees. With RPG’s virtual assistant, we have a solution that delivers seamless enterprise-grade employee experiences”
S 'Venky' VenkateshPresident - Group HR, RPG Group
Read case study
92%of employee support requests resolved in minutes1600+hours saved by HRs and employees83%reduction in ticket resolution time
“Our ticket resolution process expedited after implementing AskArwa. The turnaround time for closing HR, IT, and finance tickets has reduced, improving the employee experience.”
Makeen KhanCIO, Gulf Coca-cola Beverages
Read case study
30%increase in employee productivity75%reduction in ticket resolution time100%digital outreach to employees
“EVA, our bot powered by LeenaAI, is everything we hoped for. Every team is empowered with the functionalities and perks it provides. It has helped the service team meet SLA targets and reduced the need for manual intervention. For the employees, EVA gave them the power to get answers without frustration over long wait times. That’s a great achievement.”
Lyn Canalita-SebialEmployee Services and HR Technology Head, Globe Telecom
Read case study
2.5Xreduction in ticket resolution time77%faster ticket first response time139%reduction in manual ticketing
“The virtual assistant has given HRs a face and name that employees recognize. It is now an extension of our support team. It has helped us save hours, decrease resolution time, improve productivity, and receive positive feedback from employees. With RPG’s virtual assistant, we have a solution that delivers seamless enterprise-grade employee experiences”
S 'Venky' VenkateshPresident - Group HR, RPG Group
Read case study
92%of employee support requests resolved in minutes1600+hours saved by HRs and employees83%reduction in ticket resolution time
Frequently asked questions
Have a question that is not answered? You can contact us at support@leena.ai
What are the key features of Leena AI's knowledge management system?
Leena AI's knowledge management system offers advanced features including AI-driven content creation, gap analysis in existing knowledge bases, and customized recommendations for new knowledge areas. It leverages generative AI for knowledge management to ensure your IT knowledge base is comprehensive and up-to-date.
How does generative AI enhance IT knowledge management with Leena AI?
Generative AI in Leena AI's platform transforms IT knowledge management by autonomously generating relevant content, analyzing employee queries for insights, and continuously updating the IT knowledge base with the latest information and solutions, ensuring an always-evolving and accurate knowledge repository.
How does Leena AI contribute to the security of our IT systems?
Leena AI enhances IT security by ensuring employees have access to only those resources that are necessary for their roles. It helps to reduce the risk of internal security breaches by managing access control policies and ensuring they are consistently applied across the organization.
Can Leena AI's knowledge management solutions integrate with existing IT infrastructures?
Yes, Leena AI's knowledge management solutions are designed to seamlessly integrate with existing IT infrastructures. This integration enhances your organization's IT knowledge base, ensuring smooth operation and easy access to critical information, all powered by advanced AI technology.
What benefits does Leena AI offer for managing IT knowledge in large organizations?
For large organizations, Leena AI offers significant benefits in managing IT knowledge. Its AI-driven approach ensures efficient handling of vast information, quick identification of knowledge gaps, and automated content updates, leading to improved decision-making, enhanced productivity, and a more informed workforce.
Discover the power of our Gen AI enterprise assistant
Discover the power of our Gen AI enterprise assistant
Leena AI offers secure data hosting on Amazon Web Services & MS Azure Cloud Services
Leena AI has servers globally present in US, Europe, Middle East, among other geos
