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How to reduce 70% employee tickets
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Employee engagement surveys for powerful sentiment analysisDiscover real-time insights about your employees with AI-powered employee engagement surveys. Know the specific areas you need to focus on through intelligent auto-analysis of employee feedback.
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“Our ticket resolution process expedited after implementing AskArwa. The turnaround time for closing HR, IT, and finance tickets has reduced, improving the employee experience.”
coke@3x
Makeen KhanCIO, Gulf Coca-cola Beverages
30%increase in employee productivity
75%reduction in ticket resolution time
100%digital outreach to employees
“​​EVA, our bot powered by LeenaAI, is everything we hoped for. Every team is empowered with the functionalities and perks it provides. It has helped the service team meet SLA targets and reduced the need for manual intervention. For the employees, EVA gave them the power to get answers without frustration over long wait times. That’s a great achievement.”
globe@3x
Lyn Canalita-SebialEmployee Services and HR Technology Head, Globe Telecom
2.5Xreduction in ticket resolution time
77%faster ticket first response time
139%reduction in manual ticketing
“The virtual assistant has given HRs a face and name that employees recognize. It is now an extension of our support team. It has helped us save hours, decrease resolution time, improve productivity, and receive positive feedback from employees. With RPG’s virtual assistant, we have a solution that delivers seamless enterprise-grade employee experiences”
rpg@3x
S 'Venky' VenkateshPresident - Group HR, RPG Group
92%of employee support requests resolved in minutes
1600+hours saved by HRs and employees
83%reduction in ticket resolution time
“Our ticket resolution process expedited after implementing AskArwa. The turnaround time for closing HR, IT, and finance tickets has reduced, improving the employee experience.”
coke@3x
Makeen KhanCIO, Gulf Coca-cola Beverages
30%increase in employee productivity
75%reduction in ticket resolution time
100%digital outreach to employees
“​​EVA, our bot powered by LeenaAI, is everything we hoped for. Every team is empowered with the functionalities and perks it provides. It has helped the service team meet SLA targets and reduced the need for manual intervention. For the employees, EVA gave them the power to get answers without frustration over long wait times. That’s a great achievement.”
globe@3x
Lyn Canalita-SebialEmployee Services and HR Technology Head, Globe Telecom
2.5Xreduction in ticket resolution time
77%faster ticket first response time
139%reduction in manual ticketing
“The virtual assistant has given HRs a face and name that employees recognize. It is now an extension of our support team. It has helped us save hours, decrease resolution time, improve productivity, and receive positive feedback from employees. With RPG’s virtual assistant, we have a solution that delivers seamless enterprise-grade employee experiences”
rpg@3x
S 'Venky' VenkateshPresident - Group HR, RPG Group
92%of employee support requests resolved in minutes
1600+hours saved by HRs and employees
83%reduction in ticket resolution time
“Our ticket resolution process expedited after implementing AskArwa. The turnaround time for closing HR, IT, and finance tickets has reduced, improving the employee experience.”
coke@3x
Makeen KhanCIO, Gulf Coca-cola Beverages
30%increase in employee productivity
75%reduction in ticket resolution time
100%digital outreach to employees
“​​EVA, our bot powered by LeenaAI, is everything we hoped for. Every team is empowered with the functionalities and perks it provides. It has helped the service team meet SLA targets and reduced the need for manual intervention. For the employees, EVA gave them the power to get answers without frustration over long wait times. That’s a great achievement.”
globe@3x
Lyn Canalita-SebialEmployee Services and HR Technology Head, Globe Telecom
2.5Xreduction in ticket resolution time
77%faster ticket first response time
139%reduction in manual ticketing
“The virtual assistant has given HRs a face and name that employees recognize. It is now an extension of our support team. It has helped us save hours, decrease resolution time, improve productivity, and receive positive feedback from employees. With RPG’s virtual assistant, we have a solution that delivers seamless enterprise-grade employee experiences”
rpg@3x
S 'Venky' VenkateshPresident - Group HR, RPG Group
92%of employee support requests resolved in minutes
1600+hours saved by HRs and employees
83%reduction in ticket resolution time
coke@3x
globe@3x
rpg@3x

Frequently asked questions

Have a question that is not answered? You can contact us at support@leena.ai

What is an employee engagement survey?

Employee engagement surveys are valuable tools for assessing employee sentiments regarding their company, team, manager, work environment, job satisfaction, and growth opportunities. They provide insights into current engagement levels and the health of the work culture. These surveys gauge employees' level of engagement through a series of questions, helping determine their satisfaction with the organization and its goals.

How do surveys improve employee engagement?

Surveys improve employee engagement by:
  • Making your employees feel heard and valued
  • Helping organizations identify the areas and opportunities for improvement
  • Building trust with your employees

What are the different types of employee engagement surveys?

A few different types of employee engagement surveys are:
  1. Employee onboarding surveys: Assess new hires' attitudes, aspirations, and understanding of the company's culture during the onboarding process.
  2. Employee satisfaction surveys: Extract opinions on loyalty, growth opportunities, and training to create a positive work environment and retain employees.
  3. Employee engagement surveys: Measure employee engagement levels and identify factors influencing engagement positively or negatively.
  4. Organizational culture surveys: Evaluate employees' comprehension of the company's culture, teamwork, supervisor relationships, and transparency.
  5. 360° feedback surveys: Obtain comprehensive feedback from various sources to assess employee performance, including team leaders, managers, peers, and self-evaluations.
  6. Employee experience surveys: Assess employee feedback throughout their lifecycle, such as during onboarding, training, development, and when exiting the organization.
  7. Pulse surveys: Regular check-ins to gauge employee sentiments, predict attrition, and address potential flight risks.
  8. Annual review surveys: Evaluate overall work performance, identify strengths, areas for improvement, and support professional development.
  9. Exit interview surveys: Gather feedback from departing employees to understand reasons for departure and assess their working experience.
  10. Training needs assessment surveys: Identify skill gaps and training requirements to align employee skills with job and department demands, measuring training effectiveness.

What is the purpose of employee engagement surveys?

The purpose of employee engagement surveys is:
  • To measure employee engagement levels
  • To give your employees a voice
  • To boost organizational growth
  • To benchmark results for future

What are some best practices for conducting employee engagement surveys?

Here are some best practices to conduct an employee engagement survey:
  • Clearly communicate the purpose, anticipated actions, and timeline of the survey.
  • Encourage high participation and emphasize the impact of honest feedback on organizational and personal growth.
  • Ensure anonymity to build trust and enable employees to provide transparent feedback.
  • Analyze survey results to identify patterns and trends affecting the business or specific teams.
  • Communicate the survey findings to employees, sharing insights from their colleagues.
  • Take immediate action based on the survey results, addressing identified problem areas.
  • Continuously measure progress by setting benchmarks and tracking year-on-year improvements.
Experience the power of Leena AI’s Intuitive employee engagement surveys
Experience the power of Leena AI’s Intuitive employee engagement surveys