A tactical guide to transform your ServiceNow ITSM platform experience from operational to strategic - Unlock exceptional IT services and substantial cost savings.
you will learn:
This comprehensive guide helps you transform your ServiceNow ITSM platform from an operational tool into a strategic powerhouse. Covering various facets, from performance enhancement and incident management to self-service portals, the guide delves into practical steps for leveraging ServiceNow's potential fully. Additionally, it provides insights into optimizing costs through rightsizing licenses, workflow efficiency, and integration rationalization.