Hero
It’s time for better HR service deliveryEmpower your HR teams to deliver the best employee service across the lifecycle. Automate the HR processes and service delivery with AI and improve organizational efficiency.
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It’s time for better HR service deliveryHeroEmpower your HR teams to deliver the best employee service across the lifecycle. Automate the HR processes and service delivery with AI and improve organizational efficiency.
Deliver employee servicewithin seconds
Switch to the modern way of employee self-service with conversational AI, automation, and workflows. Automatically respond to employee requests and queries, deflect more cases, and speed up resolution time letting your HR squad focus on unique inquires.
Design experience formoments that matterReach out to your employees automatically on their most meaningful moments like onboarding, promotion, internal transfer, and return to the workplace. Predict and resolve all their queries proactively and help them with all the resources they need.
Make betterdecisions withreal-time analyticsMake better decisionswith real-time analytics
Get visibility of the volume and types of employee requests and inquiries. Track KPIs like average resolution time, agent’s performance, and percentage ticket deflected to understand what’s working well and where’s there room to improve.
Take the HR helpdesk to anycommunication channelIntegrate seamlessly with your existing communication channels and resolve all employee requests on a single platform. Spare your employees the pain of hunting multiple portals, and help them stay focused and productive.
Discover how AirAsia automatically resolves employee queries with Leena AI
IndustryAviation
Employees20,000+
The Leena AI platform, AskPAC, has automated one-third of our employee queries and significantly reduced the average resolution time. Now, the processes are highly efficient, streamlined, and quick.Attila Emam, Head of People, AirAsia DigitalAttila Emam,Head of People, AirAsia Digital
IndustryAviation
Employees20,000+
A suite of products totransform HR service delivery
Case managementBring all employee cases to a centralized helpdesk. Eliminate resolution delays and enhance the employee experience with a conversational ticketing interface.
HR workflowsAutomate all possible HR workflows, and streamline employee requests. Create customized employee workflows as per your organizational needs.
FAQ automationRespond to routine employee queries automatically and increase the efficiency of your HR team. Make the HR virtual assistant your intelligent teammate.
Employee onboardingKickstart new hires’ journey with experience-driven onboarding. Automate all the mandatory joining rituals and free up your HR for meaningful interactions.
Knowledge managementCreate a central repository for all your HR policies and frequently asked employee queries. Make it seamless for your HR team to access and update this information.
Document managementStore all employee documents on a centralized platform automatically. Let employees update and retrieve their documents whenever needed, and enhance HR efficiency.
Employee offboardingAutomate employee offboarding workflows and take exit surveys to accurately gauge the reason for attrition. Bid adieu on a positive note and build ambassadors for tomorrow.
Case managementBring all employee cases to a centralized helpdesk. Eliminate resolution delays and enhance the employee experience with a conversational ticketing interface.
HR workflowsAutomate all possible HR workflows, and streamline employee requests. Create customized employee workflows as per your organizational needs.
FAQ automationRespond to routine employee queries automatically and increase the efficiency of your HR team. Make the HR virtual assistant your intelligent teammate.
Employee onboardingKickstart new hires’ journey with experience-driven onboarding. Automate all the mandatory joining rituals and free up your HR for meaningful interactions.
Knowledge managementCreate a central repository for all your HR policies and frequently asked employee queries. Make it seamless for your HR team to access and update this information.
Document managementStore all employee documents on a centralized platform automatically. Let employees update and retrieve their documents whenever needed, and enhance HR efficiency.
Employee offboardingAutomate employee offboarding workflows and take exit surveys to accurately gauge the reason for attrition. Bid adieu on a positive note and build ambassadors for tomorrow.
Product capabilities
MultilingualInteracts with the employees in their native languages
Natural language processingUnderstands the everyday language of your employees
CustomizableAdapts to your custom workflow requirements.
Build personalized experiencewith HRIS integrations. Integrate with your existing HR software and resolve personal employee queries instantly without any human help.
Ready to transform your HR service delivery?