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Unlocking Value with Agentic AIDiscover how Shashank is scaling agentic AI, transforming CX, and driving enterprise impact through data-led automation.
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Featured Speakers
Shashank Verma
Shashank VermaSVP & Global Head of Data & AI led CX Transformation
Host
Adit Jain
Adit JainCo-Founder & CEO
Summary
In this episode, Shashank Verma shares how AI is reshaping customer experience by unifying data, leveraging domain expertise, and deploying agentic automation at scale. From modernizing legacy systems to driving measurable outcomes, we explore how enterprises can unlock real value by aligning AI with business priorities and customer journeys.
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