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Featured Speakers
Shashank VermaSVP & Global Head of Data & AI led CX Transformation
Host
Adit JainCo-Founder & CEO
Summary
In this episode, Shashank Verma shares how AI is reshaping customer experience by unifying data, leveraging domain expertise, and deploying agentic automation at scale. From modernizing legacy systems to driving measurable outcomes, we explore how enterprises can unlock real value by aligning AI with business priorities and customer journeys.
