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Leena AI
Orchestrator

One prompt in.
A complete plan out.

The Orchestrator turns a single request into a multi-step plan and executes it
across Workday, SAP, ServiceNow, and 200+ other enterprise systems in your stack.

What it is

The brain behind every workflow.

Every request — from chat, voice, email, Teams, Slack, MCP, A2A, or a scheduled trigger — lands in the Orchestrator first. It reads the intent, breaks the work into sub-tasks, and routes each one to the right AI Colleague. It's model-agnostic on purpose. WorkLM™ (trained on real enterprise processes), GPT-5.5, Claude Opus 4.8, Gemini 3.5, Llama 4, or your own model — the Orchestrator stays in charge regardless of which one is reasoning underneath.
How it works

From prompt to outcome
in five steps.

Every step is logged. You can trace any decision back to the prompt that triggered it.

Receives

A request comes in over chat, voice, email, Teams, Slack, MCP, A2A, or a schedule.

Reasons

Reads the intent. Pulls the right context, permissions, and prior decisions.

Plans

Builds a fresh execution plan, grounded in your Agent Operating Protocols (AOPs).

Delegates

Hands each sub-task to the right AI Colleague across your apps.

Acts

Calls real systems. Pauses for approvals. Resumes. Logs everything.

Why it matters

Weeks of work, done in
one conversation.

End-to-end execution. Every step logged and auditable.

01 / Outcome

Minutes, not weeks

"I'm moving to New York, get me set up." HR, IT, and Finance — provisioned, approved, and live in one flow. No follow-ups, no tickets, no "who owns this."

02 / Audit

Every step traceable

Same rails, every run. Decisions, tool calls, and approvals are logged in plain language — so RCAs and compliance reviews stop being detective work.

03 / Ownership

Owned by the business, not engineering

AOPs are written in plain English by the people closest to the process. Process changes go live without an engineering ticket.

What's different

Deterministic where it counts.
Reasoning where it helps.

Most agents improvise their way through enterprise workflows — which is fine
for a demo and a problem in production. The Orchestrator does the opposite.

Deterministic by design

AOPs are the rails. The LLM reasons within them. No drift, no hallucinated tool calls, no surprise behavior on the hundredth run.

A fresh plan, every request

Plans are reasoned at runtime, not hard-coded. A new scenario doesn't need new code.

Stateful, end-to-end execution

Pauses for approvals. Resumes with full context — minutes, hours, or days later. The plan doesn't lose its place.

Model-agnostic

WorkLM™, GPT-5.5, Claude Opus 4.8, Gemini 3.5, Llama 4 — pick what fits each task. Swap them out as the frontier moves.

Breakdown

Inside the Agentic AI architecture

Touchpoints

Your people work in Teams, Slack, email, voice, browsers, portals. AI Colleagues show up there. Not somewhere else.

8+ channels. Zero context switching.
Same agent, same memory, every surface
Talks back. Reaches out. Doesn't wait to be asked.

Orchestrator

The brain. Reads the request, builds the plan, calls the right AI Colleague, routes between models on the fly. Model-agnostic by design - runs on Claude Opus 4.8, WorkLM™️, GPT 5.5, Llama 4, or Gemini 3.5.

Plans are built, not pre-coded
Breaks complex asks into doable subtasks
Hands off cleanly between agents over A2A

AI Colleagues

Level 3 digital workers, each grounded by Agent Operating Protocols (AOPs), equipped with Tools to act in enterprise apps, powered by Context Graph and Memory, and managed via a Workbench.

Always on. 24/7. No human trigger.
Gets smarter with every interaction via the Context Graph
Handle exceptions like a person would. No "I didn't understand."

Studios

Three no-code studios that let business users design, assemble, and ground AI Colleagues in plain English. AOP Studio writes the process. Workflow Studio wires in the tools. Knowledge Studio connects the truth.

Kickoff to live in days, not months
Business users own and iterate without engineering
1000+ pre-built tools across 200+ enterprise systems

Permissions and Access Controls

AI Colleagues only see and do what their role allows - across every system you connect. Permissions stay tied to your existing tools.

Inherits from your IdP. No re-mapping.
Every action audit-logged and identity-bound
Safe for multi-team, multi-tenant deployments

Integrations

200+ pre-built enterprise connectors across ServiceNow, Workday, SAP, Oracle, Salesforce, UKG, SharePoint, Snowflake, and more — via APIs, MCP, A2A, and browser/RPA.

200+ live on day one
Connect in minutes, no custom code
API + RPA + browser fallback. Nothing's "we can't integrate."

Observability and Governance

Responsible AI layer, built into every AI Colleague. See every step, govern every action. Dashboards for execs, ops, and risk.

Full trace: what the agent did, why, what it read
Guardrails at every layer - enforced before execution
Eval Suite catches regressions. Quality trends up, not sideways

Trust and Security

Agentic AI security built into the architecture, not bolted on. SOC 2, ISO 27001, HIPAA, AES-256-GCM.

AES-256 at rest, TLS 1.2+ in transit, AWS KMS-managed keys
Shared, single-tenant, or private VPC across 14+ regions
SSO, MFA, and RBAC for staff and customer admins

Pick your next stop

Hand-picked next reads — short on filler, long on what matters.

Agentic AI Architecture

The platform Fortune 500s use to build, govern, and run enterprise AI Colleagues.

8 Years of Integrations

One integration layer, 200+ systems of record, battle-tested in 500+ enterprises over 8 years.

Avoid Vendor Lock-In

No OEM money. No vested interest. No vendor lock-in. We connect to all of them.

Leena AI Documentation

Your reference for configuring, deploying, and managing AI Colleagues at scale.

Frequently asked questions

What is an AI Orchestrator?

The engine that turns a single request into a multi-step workflow across your enterprise systems — and runs it end to end. It reads intent, builds a plan, delegates sub-tasks to specialized AI agents, and executes against real systems with approvals where needed.

How is the Leena AI Orchestrator different from a chatbot or copilot?

Chatbots answer questions. Copilots suggest next steps. The Orchestrator finishes the work — calling Workday, SAP, ServiceNow, Salesforce, and the rest of your stack, pausing for approvals, and logging every step.

Which systems does the Orchestrator integrate with?

1,000+ pre-built tools across 200+ enterprise systems, including Workday, SAP, ServiceNow, Salesforce, Oracle, UKG, Microsoft 365, and Google Workspace. In-house agents and custom tools plug in via MCP and A2A.

How are long-running approvals handled?

Statefully. The Orchestrator pauses, waits for the approver, and resumes with full context — whether that's minutes, hours, or days later. The plan doesn't restart.

Is the Orchestrator secure and compliant?

Yes. SOC 2 Type II, HIPAA, GDPR, and ISO 27001, 27017, 27018, and 27701. Trusted by

How are workflows defined?

In plain English, through Agent Operating Protocols (AOPs). The people closest to a process — HR ops, IT ops, finance ops — write and update the AOP. No engineering ticket required.

Can the Orchestrator run without a chat prompt?

Yes. Workflows can be triggered by MCP and A2A calls, scheduled jobs, or system events. The chat prompt is one input among many.

Which LLMs does the Orchestrator support?

WorkLM™ (Leena AI's enterprise-trained model), GPT-5.5, Claude Opus 4.8, Gemini 3.5, and Llama 4. The Orchestrator picks per task, or you can pin a model for a specific workflow.

What happens when an LLM hallucinates inside a workflow?

The Orchestrator runs the LLM inside the AOP's guardrails. Tool calls outside the defined skill set are blocked, not improvised. If reasoning fails, the plan pauses for human review instead of guessing.

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