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Agentic AI
Use Case Library
Agentic AI
Use Case Library
Explore what Agentic AI can do for your enterprise
Explore what Agentic AI can do for your enterprise
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Usecase
Popular Use Cases
IT
HR
Finance
Popular Use Cases
Leena AI Device Agent
Google
ServiceNow
Microsoft Active Directory
Microsoft Entra ID
Okta
Zscaler
Cloudflare
Netskope
Atlassian
Jira Service Management
BMC
Workday
SuccessFactors
iCIMS
ADP
Benevity
Zenefits
Concur (SAP)
Expensify
Emburse
Kronos Workforce Ready
Oracle
UKG
Sharepoint
Microsoft Dynamics 365
SAP Ariba
SAP S/4HANA
Netsuite ERP
Coupa
And more
Manage password
Automate password management and resetting
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Install & manage software
Install/Uninstall and update software
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Manage website access
Provide option to whitelist/blacklist websites
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Fix email send issues
Fix issues regarding sending and receiving emails
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Modify distribution list
Manage and automate email distribution list updates
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Set up & manage device
Access & troubleshoot devices like printer, mic, etc
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Create & update user
Automate user creation and update details
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Fix device slowness
Automate troubleshooting to resolve device slowness
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Request & approve time off
Request and approve time off requests in one click
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Resolve salary discrepancy
Investigate and raise ticket to fix salary discrepancies
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Request peer feedback
Ask for and track status of peer feedback for appraisal
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Initiate exit process
Start employee offboarding formalities
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Update personal records
Update personal info like address, name, number, etc
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Claim travel reimbursement
Submit claims for travel reimbursement
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Generate PR and PO
Create Purchase Requisition (PR) & Purchase Order (PO)
Identity & access management
Microsoft Active Directory
Microsoft Entra ID
Okta
And more
Create & update user
Automate user creation and update details
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Manage password
Automate password management and resetting
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Request permission change
Streamline permission change requests and approvals
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Software & license issues
Leena AI Device Agent
Nexthink
SysTrack
And more
Install & manage software
Install/Uninstall and update software
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Allocate software license
Automate software license allocation and management
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Fix VPN related issues
Automate VPN access & troubleshoot issues
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Fix unresponsive apps
Resolve issues regarding unresponsive applications
Network security issues
Zscaler
Cloudflare
Netskope
And more
Manage website access
Provide option to whitelist/blacklist websites
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Modify internet policy
Update internet access policies and information
Bypass proxy for domain
Route specific domains outside VPN tunnel
Manage web traffic logs
Track, store, and analyze web traffic logs efficiently
Email & communication issues
Microsoft Active Directory
Microsoft Entra ID
Google
And more
Fix email send issues
Fix issues regarding sending and receiving emails
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Unlock locked account
Automate account unlock requests for users
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Modify distribution list
Manage and automate email distribution list updates
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Hardware issues
Zscaler
Microsoft O365
Atlassian
And more
Request new device
Request new laptop, monitor and other devices
Disk cleanup
Enable proactive disk cleanup or defragmentation
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Set up & manage device
Access & troubleshoot devices like printer, mic, etc
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Fix device slowness
Automate troubleshooting to resolve device slowness
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Resolve blue screen error
Diagnose and resolve blue screen errors
Proactive device management
Leena AI Device Agent
Automate device tasks
Automate recurring tasks on employee devices
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Ensure endpoint compliance
Enforce policies to maintain endpoint compliance
Manage employee devices
Monitoring and management of employee device health
Manage softwares & scripts
Automate deployment & management of software & scripts
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Employee communications
Leena AI Notifications
Push IT policy updates
Share IT policy updates & get employee acknowledgement
Conduct feedback surveys
Conduct polls & surveys to learn employee POV
Service request management
Jira Service Management
BMC
ServiceNow
And more
Intelligent ticket triage
Automate ticket classification and routing with AI
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Get live ticket updates
Alert all affected with real-time ticket status updates
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Close tickets in one-click
Use conversational chat to close tickets in one-click
Enable ticket comments
Allow teams to add and share ticket comments easily
Onboarding
Workday Recruiting
SuccessFactors
iCIMS
And more
Complete documentation
Submit documents & fill forms for onboarding completion
Set up workstation & tools
Provide access to workstation, devices, systems & tools
Recommend benefits plan
Recommend the best health benefits plan for employees
Track pending tasks
Alert employees on pending onboarding tasks
Set up payroll details
Manage payroll information, deposit and account details
Benefits
Gallagher
Aetna
Prudential
And more
Enroll in health benefits
Enroll employees in selected health benefits plans
Clarify retirement plans
Answer queries regarding retirement plan options
Adjust dependent coverage
Update or modify dependent benefit coverage
Update beneficiary info
Modify beneficiary details for health benefits
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Claims & reimbursements
Concur (SAP)
Expensify
Emburse
And more
Claim travel reimbursement
Submit claims for travel reimbursement
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Clarify discrepancy
Raise ticket for reimbursement discrepancies
Claim employee benefit
Submit claims for employee benefits
Approve claim request
Approve reimbursement requests (travel, health, etc)
Time & attendance
SuccessFactors
Workday
Oracle Fusion Apps
And more
Track work & holiday hours
Monitor working and holiday hours accurately
Request & approve time off
Request and approve time off requests in one click
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Correct attendance records
Request and approve corrections to attendance records
Manage overtime & shifts
Track employee overtime and manage roster changes
Log absenteeism
Record and track employee absenteeism
Verify time clock in & out
Confirm employee clock-in and clock-out times
Resolve time off conflicts
Manage and resolve time-off conflicts
Review PTO balance
Check and review paid time off (PTO) balance
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Payroll
ADP Workforce Now
UKG Pro
Workday Payroll
And more
Resolve salary discrepancy
Investigate and raise ticket to fix salary discrepancies
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Request pay stub
Allow employees to view pay stub in a few clicks
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Request salary advance
Enable employees to raise a request for salary advance
Resolve payroll issue
Raise ticket to resolve payroll processing issues
Update payment election
Update employee payment preference details
Employee records
Sharepoint
ADP Workforce Now
UKG Pro
And more
Update personal records
Update personal info like address, name, number, etc
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Fetch employment history
Store and provide employment history to employee
Correct information
Correct data errors and change job title
Update emergency contact
Modify emergency contact details in a chat
Share W9 form
Provide employees with W9 form to update details
Performance management
SuccessFactors
UKG
Oracle Fusion Apps
And more
Get review feedback
Receive performance review feedback from manager
Submit assessments
Share assessments from self, team, peers
Setup alerts & approvals
Customize notification triggers & approval workflows
Track appraisal tasks
Manage all open action appraisal items with deadlines
Request peer feedback
Ask for and track status of peer feedback for appraisal
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Offboarding
SuccessFactors
Workday
ADP
And more
Initiate exit process
Start employee offboarding formalities
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Schedule exit interview
Setup exit interview for employee feedback
Manage asset and access
Track asset return and disable system & tool access
Provide employment docs
Verify and provide all employment proof documentation
Collect feedback
Collect feedback on work environment from employee
General inquiries
Workday
ADP
UKG
And more
Report workplace conflicts
Raise to ticket to report workplace issues or conflicts
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Report policy violations
Raise ticket to report violations & non-compliance
Communicate company policy
Announce company policy & get employee acknowledgement
Celebrate milestones
Notify about milestones like birthday & anniversary
Generate employee letters
Generate letters for employee verification, visa & more
Claims & reimbursements
Concur (SAP)
Expensify
Emburse
And more
Claim travel reimbursement
Submit claims for travel reimbursement
Clarify discrepancy
Raise ticket for reimbursement discrepancies
Claim employee benefit
Submit claims for employee health benefits
Approve claim request
Approve reimbursement requests in travel, health, etc
Payment tracking & reminders
Microsoft Dynamics 365 Finance
SAP Ariba
OFSAA
And more
Confirm payment receipt
Verify if the payment has been received and processed
Request payment extension
Request more time for payment due to unforeseen delays
Verify payment method
Check the payment method used for processing an invoice
Remind vendors of dues
Send reminders to vendors regarding overdue payments
Track payment approval
Monitor status of payment approvals within the system
Invoicing
Oracle ERP Cloud
SAP S/4HANA
Netsuite ERP
And more
Generate invoice
Create and issue invoices for products/services provided
Track overdue invoice
Monitor and follow up on invoices that are past due
Modify invoice
Edit invoice details such as amount, date, or recipient
Cancel invoice
Revoke an issued invoice due to errors or changes
Clarify discrepancy
Provide explanation for any discrepancy found in invoice
Vendor management
SAP Ariba
Oracle Procurement Cloud
Coupa
And more
Update payment details
Change vendor payment information for transactions
Verify vendor invoice
Confirm the accuracy of vendor invoice before processing
Onboard new vendor in ERP
Set up a new vendor in the ERP system for transactions
Clarify discrepancy
Resolve & clarify any discrepancies with vendor records
Update vendor contracts
Modify or renew vendor contracts for updated terms
Procurement & purchase requisition
SAP Ariba
Microsoft Dynamics 365 SCM
Coupa
And more
Generate PR and PO
Create Purchase Requisition (PR) & Purchase Order (PO)
Track PR and PO
Monitor the status and progress of PR and PO requests
Verify documents
Ensure accuracy of procurement docs & approval workflows
Follow-up for dues
Remind suppliers about outstanding payments or dues
Inventory assist
SAP S/4HANA
Oracle NetSuite
Microsoft Dynamics 365 SCM
And more
Verify COGS calculations
Check accuracy of Cost of Goods Sold (COGS) calculations
Clarify discrepancy
Resolve & clarify any discrepancies in inventory records
Confirm PO payment
Verify payment completion or a Purchase Order (PO)
Raise credit request
Initiate a request for returned or damaged inventory
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Discover the power of Enterprise Agentic AI
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