Bajaj Capital Transforms eSAT levels with an AI Engagement Strategy
CASE STUDIES
Bajaj Capital Transforms eSAT levels with an AI Engagement Strategy
Bajaj Capital used Leena AI to automate pulse surveys and gain real-time engagement insights.
5 mins read
Overview
Bajaj Capital partnered with Leena AI to transform employee engagement using Gen AI. The platform automates pulse surveys and uses sentiment analysis to provide data-driven insights. This personalized approach helps identify disengagement and fosters a culture of continuous improvement.
Key takeaways
Helped employee satisfaction (eSAT) scores hit 90% and improved survey participation by 30% to reach 70%.
Leena AI's Autonomous Agent now publishes customized pulse surveys for Bajaj Capital and applies sentiment analysis on survey data to generate personalized engagement outcomes.
Leena AI identifies and surfaces details of potentially disengaged candidates for HR to take immediate action and reduce cases of attrition.
Customer testimonial
“Leena AI has been invaluable in driving effective employee engagement. The dynamic dashboards, an user-friendly interface, and regular feature updates have provided a seamless experience for employees and HR teams alike”
Sunaina Mattoo KhannaChief People Officer & Head - Transformation, Bajaj Capital
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