Most IT tickets shouldn't exist.
Now they don't.
Iris runs your service desk 24×7 - closing IT tickets before they hit the queue.
Eleven jobs. One AI Colleague.
Zero queue.
Iris doesn't pick a lane. She runs the whole desk - provisioning, support, security,
governance - without dropping context once.
Software & licensing
Grant, govern, reclaim. Without the spreadsheet.
Device & hardware support
Spots failing devices before users do.
IT asset tracking
Every device, every user, always current.
Access updates on role change
Role changes. Access changes. Same minute.
Password & MFA reset
Self-serve. Verified. Done in 60 seconds.
Access reviews & governance
Continuous, audit-ready, never a fire drill.
Network, VPN & email fixes
VPN dropped? Mailbox stuck? Fixed before the next ticket.
Phishing & security triage
Investigate, isolate, escalate. In seconds.
Day-1 access for new hires
New hire logs in. Everything works. Welcome aboard.
Secure offboarding
Last day. Last login. Last access. Closed.
App & SaaS access requests
Request. Verified. Granted. No queue.
…and the rest
Iris learns from working with you.
Value unlocked with Iris.
Six jobs your service desk runs every week. Six jobs Iris quietly takes off the queue.
~6,000 analyst hrs/yr saved
~95% time saved
Saves ~2 hrs per offboard
Ships ready. Scales fast.
Yours from day one.
Pre-connected to systems built for this work.
Category-leading systems, ready on day one. 200+ more enterprise integrations available on tap.

Always on.
No queue. No off-hours. No SLA misses. Even at quarter-end.

Mobile. Web. Teams. Slack. Phone.
Pick any channel your team runs on. Have something new in mind? We'll build it for you.

Speaks 100+ languages.
Your AI Colleagues speak and text in the language of your choice.

Has a personality. And a manager.
Match their tone to your culture. Then lock the rules: no irreversible action without a check, no escalation without a manager.

One thread. Many colleagues. No handoff drop.
Cross-functional requests don't need different tickets. AI Colleagues hand off mid-thread. Same conversation. Zero context lost.

Leaders on the record:
From go-live to ROI.
We chose Leena AI because of their willingness to work with us on complex use cases across our information systems. The solutions they presented clearly stood out compared to others we evaluated. Our go-live was seamless, with smooth integrations into SharePoint, Infor, our Learning Management System, and ERP. Today, our users enjoy a consistent experience no matter where they interact with their AI Colleague. We’re excited to see what comes next.

AskArwa has transformed how we resolve tickets. Turnaround across HR, IT, and finance has gone from 2 days down to 6 hours, and the employee experience is noticeably better. It's also given us a reliable way to reach 100% of our employees digitally, something we hadn't been able to do before. Our people rate AskArwa 4.95 out of 5 for ticket resolution.

We chose Leena AI for its strong integrations with SAP and our broader tech stack. They demonstrated use cases that closely matched what we needed, and the pace of innovation over the last two years showed clear alignment with our vision of reducing complexity, boosting efficiency, and driving measurable ROI. Most importantly, we wanted to avoid creating tickets that should never have existed in the first place, and Leena demonstrated that in their demos/PoC.

Pick your next stop
Hand-picked next reads — short on filler, long on what matters.












