From transactional to strategic HR: Here's how Manipal Hospitals made the shift with Leena AI
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From transactional to strategic HR: Here's how Manipal Hospitals made the shift with Leena AI
Manipal Hospitals used Leena AI to launch MiPAL, a 24/7 assistant for automated HR support.
5 mins read
Overview
Manipal Hospitals partnered with Leena AI to launch "MiPAL," an AI-powered virtual assistant designed to modernize HR service delivery. The platform centralizes employee queries related to payroll, policies, and leave management, allowing the HR team to shift from transactional tasks to strategic initiatives. By integrating automated workflows and real-time engagement surveys, the solution provides 24/7 support to medical staff, streamlines issue resolution, and helps leadership proactively address employee pain points.
Key takeaways
Strategy to successfully evolve HRs from transactional to strategic roles.
How Manipal Hospitals reduced new hires’ turnover by 5% annually.
How to make HR virtual assistant a one-stop solution for all employee queries in a large organization.
The ROI of the Leena AI platform at Manipal Hospitals.
Customer testimonial
“Leena AI has become a one-stop solution for managing all employee queries related to HR policies, payroll, taxes, leave management, and more. It has helped our HR team roll out onboarding and employee pulse surveys, and take various qualitative initiatives for better employee satisfaction. Our HR team has been able to strike a balance between transactional and strategic HR practices. Thanks to Leena AI for coming up with a tailor-made solution best suited to our needs.”
Partha DasChief People Officer, Manipal Health Enterprises
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