Piramal partners with Leena AI to automate employee service delivery
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Piramal partners with Leena AI to automate employee service delivery
Piramal used Leena AI to launch PiRo, a 24/7 assistant for automated HR service.
5 mins read
Overview
Piramal Group partnered with Leena AI to launch "PiRo," a virtual helpdesk that centralizes employee service delivery. The AI assistant automates repetitive HR queries, provides 24/7 support, and offers an intuitive interface for tasks like policy lookups and viewing learning calendars. This digital transformation has streamlined manual workflows, increased transparency for senior management, and allowed HR teams to focus on more strategic initiatives.
Key takeaways
The challenges HR team and senior managers were facing at Piramal.
Leena AI solutions that helped Piramal make employee interaction smoother.
The ROI Piramal achieved with Leena AI.
The plan for further automation of employee processes.
Customer testimonial
“Leena AI’s platform, PiRo acts as a personal assistant for our employees by being available round the clock and instantly answering all their queries. It has helped us reduce the number of employee tickets significantly.”
Subhojit NayekChief Manager - IT (Digital), Piramal Pharma Solutions
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