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The Enterprise “AI Adoption” Playbook
PLAYBOOK

The Enterprise “AI Adoption” Playbook

Six plays from CHRISTUS Health’s 51,000-employee rollout.

8 mins read
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Overview

Most enterprise AI assistants don't fail on accuracy. They fail because nobody uses them. Built from CHRISTUS Health's rollout to 51,000 employees across 60+ hospitals, this playbook lays out six plays to win first use, earn stakeholder trust, and measure adoption that sticks.

Highlights

  • Six field-tested plays from CHRISTUS Health’s 51,000-employee rollout across 60+ hospitals
  • Why first use is the only barrier that matters, and how to win it in person
  • The three metrics to report instead of query volume: reach, return and regard

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