The G2 Fall Report 2022 recognized Leena AI as a Leader and Leader Enterprise in HR Service Delivery, Intelligent Virtual Assistant, and Employee Engagement.
Leena AI’s interactive virtual assistant earned 14 badges. The titles included
- Leader Enterprise
- Leader
- Fastest Implementation
- High Performer
- Best Relationship
- Momentum Leader
- Most Implementable
- Best Usability
- Users Love Us
We are incredibly honored and ecstatic to see that our customers adore and believe in us. These badges are undeniable evidence that our users enjoy utilizing our services.
Our purpose has always been to provide the best employee experience solutions to our customers in the simplest way possible.
What did Leena AI win?
Leader in HR Service Delivery
Leena AI enables businesses to streamline and simplify HR demands on employee information, payroll, benefits administration, and more. The self-service portal monitors and handles all employee interactions and directs inquiries to the proper department or employee.
Leader Enterprise in Intelligent Virtual Assistant
Leena AI understands an employee’s conversational request utilizing natural language processing or speech recognition. It provides the possibility for users to edit conversational flows. The software delivers dashboards and analytics for dialogue analysis. Have the capacity to direct communications to a person. Allows for human-in-the-loop functionality to assure the accuracy and viability of IVA.
Leader in Employee Engagement
Leena AI enables users to gauge employee satisfaction through feedback surveys. Permits users to create and distribute their employee feedback surveys. Organize, maintain and analyze data collected from surveys for reporting purposes. Conduct employee recognition seamlessly through internal communication channels.
What distinguishes G2 Fall Report 2022 Badges?
G2 is the world’s largest technology and software marketplace, annually pairing sixty million customers with outstanding technologies. The marketplace is powered by a peer-to-peer review system that shoppers worldwide respect.
G2’s purpose is to position trust at the center of the digital transition. Over sixty percent of the Forbes Cloud 100 rely on G2 to raise revenue, manage and expand their reputation, and obtain genuine consumer insights.
Why are G2 scoring methodologies the most reliable and legitimate?
G2 assigns ratings to items and sellers based on user reviews and data collated from web sources and social networks. They use a unique algorithm (v3.0) to generate Customer Satisfaction and Market Presence scores in real-time.
Grid®: Display a summary of a G2 category based on customer satisfaction and market presence.
Index: Usability, implementation, relationship, and results are a few of the user-centric factors.
Momentum: Highlights the most innovative and developing products.
Why do our users love us?
Leena AI’s virtual assistant promises to revolutionize the employee experience across all interactions. You can buy more time for your employee-facing teams so that they can focus on strategy-based decisions and minimize, by 90%, the time it takes for people to access important information. We aim for a 50% reduction in resolution time for staff complaints.
How Leena AI virtual assistant equips organizations:
- Workflow Builder: Automates even the most complicated processes and systems using simple drag-and-drop tools.
- Employee Engagement: AI-powered engagement solutions that provide real-time insights into the emotions and dispositions of employees.
- Employee Onboarding & Offboarding: Automates the complete employee journey, from pre-boarding, onboarding, and transitions, to, finally, offboarding.
- Employee Relationship Management: Unifies all employee touchpoints, interactions, and data for personalized and long-term connections.
- Enterprise Help Desk: Real-time response to all employee inquiries using a single virtual assistant.
Features that stand out for our users:
- We are enterprise-ready because we will always accommodate your evolving needs and expanding teams.
- We provide simple integrations with collaboration platforms, including HCMs and ITSMs, SAP, WhatsApp, Slack, Teams, BMC, and Workday.
- We are multilingual. Leena AI speaks 90+ languages and provides a customized experience.
- It takes us only 28 days to finish the deployment and have you up and running.
- We provide real-time insights regarding helpdesk usability, staff service quality, and employee engagement.
- We deliver a multi-tiered approach to security, compliance, and secure development procedures.
- We provide natural language processing that engages employees in their everyday language.
We are thrilled by the laudation and confidence shown by our users. We pledge to keep innovating to provide our users with better functionality, service, and flexibility through the Leena AI platform. Each of our initiatives is based on consumer inputs, market research, and expert interactions. Our suite of products will continue to revolutionize employee experience, backed by automation and intelligent insights.
