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G2 Winter 2023 Report: Leena AI Recognized as Leader Enterprise in 3 Categories (Once Again)

The G2 Winter 2023 Report awarded Leena AI once again with Leader Enterprise and Users Love Us badges in HR Service Delivery, Intelligent Virtual Assistant, and Employee Engagement.

Leena AI’s interactive virtual assistant earned 12 badges. The titles included:

HR Service Delivery:

  1. Leader Enterprise

  2. Momentum Leader

  3. High Performer

  4. Fastest Implementation Enterprise

  5. High Performer Mid-Market

  6. Most Implementable Enterprise

  7. Users Love Us

Intelligent Virtual Assistant:

  1. Leader Enterprise

  2. Leader

  3. Momentum Leader

Employee Engagement:

  1. Leader Enterprise

  2. Leader Enterprise Asia Pacific

We are humbled and thrilled that our clients continue to believe in us. After winning numerous badges in G2 Fall 2022 Report, these Winter 2023 Report badges provide indisputable proof that our customers value using our products and have immense confidence in our services.

What did Leena AI win?

G2 Winter 2023 Report

Leader in HR Service Delivery

Leena AI enables businesses to streamline and simplify HR demands on employee information, payroll, benefits administration, and more. The self-service portal monitors and handles all employee interactions and directs inquiries to the proper department or employee.

Leader Enterprise in Intelligent Virtual Assistant

Leena AI understands an employee’s conversational request utilizing natural language processing or speech recognition. It provides the possibility for users to edit conversational flows. The software delivers dashboards and analytics for dialogue analysis, have the capacity to direct communications to a person, and allows for human-in-the-loop functionality to assure the accuracy and viability of IVA.

Leader in Employee Engagement

Leena AI enables users to gauge employee engagement through automated surveys. Leena AI permits users to create and distribute various employee feedback surveys, as well as organize, maintain and analyze data collected from surveys for reporting purposes. Leena AI’s employee engagement platform provides HR teams with intelligent insights and real-time action planning to make better workplace decisions.

What distinguishes G2 Fall Report 2022 Badges?

G2 is the world’s largest technology and software marketplace, annually pairing sixty million customers with outstanding technologies. The marketplace is powered by a peer-to-peer review system that shoppers worldwide respect.

G2’s purpose is to position trust at the center of the digital transition. Over sixty percent of the Forbes Cloud 100 rely on G2 to raise revenue, manage and expand their reputation, and obtain genuine consumer insights.

Why are G2 scoring methodologies the most reliable and legitimate?

G2 assigns ratings to items and sellers based on user reviews and data collated from web sources and social networks. They use a unique algorithm (v3.0) to generate Customer Satisfaction and Market Presence scores in real-time.

  • Grid®: Display a summary of a G2 category based on customer satisfaction and market presence. 
  • Index: Usability, implementation, relationship, and results are a few of the user-centric factors.
  • Momentum: Highlights the most innovative and developing products.

Why do our users love us?

Leena AI is an enterprise virtual assistant that offers employee-facing teams capabilities to improve the lives of their constituents. Leena AI is an artificial intelligence (AI) solution that speeds up service delivery across areas including human resources (HR), information technology (IT), and others in modern workplaces by covering the whole employee lifecycle (from hiring to exit).

G2 Winter 2023 Report

How Leena AI virtual assistant equips organizations: 

  • Workflow Builder: Build seamless employee journeys by connecting systems, tools, and processes using easy drag-and-drop workflows.
  • Employee Engagement: Give your employee experience the boost of AI-powered engagement solutions and get real-time insights into the emotions and dispositions of employees. 
  • Employee Onboarding & Offboarding: Ensure complete interdepartmental collaborations and automate the entire employee journey, from pre-boarding, onboarding, and transitions, to, finally, offboarding. 
  • Employee Relationship Management: Unify all employee touchpoints, track employee interactions, combine all HR systems for easy process visibility and task streamlining.
  • Enterprise Help Desk: Empower your employee-facing teams with AI and make them more efficient. Resolves all your employee requests using one interactive and intelligent virtual assistant.

Features that shout out “Our Users Love Us”:

  • We are enterprise-ready because we always accommodate your evolving needs and expanding teams. 
  • We provide simple integrations with collaboration platforms, including HCMs and ITSMs, SAP, WhatsApp, Slack, Teams, BMC, and Workday. 
  • We are multilingual. Leena AI speaks 90+ languages and provides a personalized experience
  • It takes us only 28 days to finish the deployment and have you up and running. 
  • We provide real-time insights regarding helpdesk usability, staff service quality, and employee engagement. 
  • We deliver a multi-tiered approach to security, compliance, and secure development procedures
  • We provide natural language processing that engages employees in their everyday language.

We are filled with joy and gratitude on being recognised and trusted by our users. We hope to continue to innovate and improve the platform’s features, customer support, and adaptability through new and exciting ideas and technologies. 

We take customer feedback very seriously and are forever learning from market studies and industry professionals’ discussions. With the help of automation and insightful data, our solutions will keep changing how businesses interact with their staff.

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